The apprentice position is for a minimum of 12 months, and involves the apprentice learning the skills and gaining relevant experience to achieve the Level 2 or 3 Diploma in Business Administration (level undertaken will depend on assessment and existing qualifications). You'll be provided with a wide variety of work experience opportunities to demonstrate proficiency in a number of office based activities as required by the qualification.
You'll be part of the Trading Standards Team who are friendly and supportive and will offer a varied and interesting workload. Although our office base is at the Civic Offices, New Road, Grays there will be a requirement to work from home on a regular basis.
The Trading Standards Team enforce various laws in relation to consumer protection to ensure that members of the public are not ripped off by unscrupulous traders and ensure unsafe or illegal items are not being sold.
Main responsibilities
- Provide a "reception service" for the team, dealing with all phone calls, emails, and post.
- Accurate and timely data entry.
- Minute taking and maintenance of spreadsheets.
This apprenticeship would suit anyone looking for a career in business administration, whether you're a school leaver, or looking for a career change. No qualifications are required to apply as full training will be given., The successful applicant will be able to display the following:
- Willingness to learn
- Well presented
- Works effectively in a team
- Excellent attention to detail
- Works on own initiative
- Good professional telephone manner
- Good time management
- Organised, flexible and able to multi task
- Confident communicator
- Methodical and self-motivated
- IT literate with experience of using Microsoft Outlook, Word and Excel
The apprenticeship
The Level 2 Business Administration Apprenticeship requires you to achieve
- Level 1 functional skills qualification in both Maths and English if not already held (e.g. GCSE grade A to E)
- Level 1 Diploma in Business Administration
Or
The Level 3 Business Administration Apprenticeship requires you to achieve
- Level 2 functional skills qualification in both Maths and English if not already held (e.g. GCSE grade A to C)
- Level 2 Diploma in Business Administration, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Training will mainly take place at the Civic Offices, but you may be asked to attend an alternative training facility from time to time.
Working hours
37 hours per week. Normal working hours are 9am to 5pm, Monday to Thursday and 9am to 4.30pm, Fridays with a 30 minute lunch break.
Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification.
DBS Check: Basic
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
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