Retail Sales Advisor Watford 40 hours per week over 5 days Monday to Friday with Saturdays on a rota Salary £29,116.00 per annum plus pension and company benefits We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Watford to provide exceptional service to our customers in our store. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed. This role will also include some cover at other local Brewers stores so candidates will need the ability to drive. Our Watford store has been serving local trade’s people and retail customers in the area for over 20 years. In store we stock an impressive range of trade and designer paints, wallpapers and all the decorating accessories and equipment our customers need for their projects whether they be a professional decorator or a home décor enthusiast. Our friendly and experienced team are always on hand to offer product advice. Located on Fisher Industrial Estate, Wiggenhall Road, our store opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm. Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can. As a Retail Sales Advisor with Brewers, some of your responsibilities will include: • Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service • Use product knowledge to provide recommendations and help customers find the best product for their needs • Mix paint for Customers, process specialist orders, and request special stock within the Branch network • Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service • Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales • Assisting with stock maintenance in the branch • Unload deliveries and ensure stock is distributed throughout the store Who we are looking for to join our team: • Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations • Approachable, possessing an open and friendly personality - happy to help both customers and colleagues • Enjoys working and supporting a team, but can always be relied upon to work as an individual • Willing to attend training to become a Fire Marshall and/or First Aider if required • Keen to learn, develop skills, and progress within our industry • Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate In return we offer a comprehensive benefits package consisting of: • Competitive salary • 31 days holiday including bank holidays increasing with service • Free life assurance • 5% of your salary employer contribution to the pension plan (subject to employee contributions) • Wagestream - a money management app that gives you access to a percentage of your pay as you earn it • Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents • Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it • Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments • Brewers Colleague discounts giving you huge savings on home improvements • Discounts and rewards with selected partners - major high street brands, supermarkets etc • Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis • Staff uniform and uniform cleaning tax relief • Comprehensive Induction Programme and ongoing development • After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process. Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant