Location: Braintree, Essex, South East, UKRevenues & Recovery Manager Location: Braintree Contract Type: Full-Time, Permanent Hours: 37 hours per week Salary: £48,945
£53,082 per annum Minerva Recruitment is recruiting for an experienced Revenues & Recovery Manager to join the organisation on a full-time, permanent basis. This is a senior leadership opportunity for a motivated and commercially minded revenues professional with a strong background in local taxation and debt recovery. The successful candidate will lead the Revenues & Cashiers team, overseeing the billing, collection, and enforcement of Council Tax, Business Rates, and other service income. The Role As Revenues & Recovery Manager, you will play a key role within the senior Revenues and Benefits management team, ensuring the delivery of a compliant, efficient, and customer-focused revenues service. You will be responsible for driving performance, maximising income collection, and minimising loss and avoidance, while supporting service improvement and future planning. You will also contribute to shaping the future of the Revenues service as the authority prepares for local government reorganisation across Greater Essex. Key ResponsibilitiesProvide strategic leadership, management, and motivation to the Revenues & Cashiers teamEnsure consistent practices, high standards, and informed decision-making across the servicePlan workloads and resources to meet statutory timescales and service demandsAdvise on legislative requirements and the development and application of relevant policies and proceduresEnsure revenues data is accurately maintained, analysed, and reportedProvide specialist technical advice on complex local taxation and recovery casesOversee the completion of statutory and non-statutory revenues returnsManage annual billing and year-end processes for Council Tax and Business RatesMake decisions on complex local taxation mattersHandle challenging customer situations and complaints, ensuring effective resolutionSkills & AbilitiesProven experience managing teams and driving performance improvementStrong interpersonal skills with the ability to build effective working relationshipsAbility to work under pressure, solve complex problems, and influence decision-makingStrong analytical skills, using management information to inform service deliveryConfidence in promoting the effective and secure use of IT systems and digital processesKnowledge & ExperienceExtensive knowledge of Council Tax, Business Rates, and local authority debt recovery and enforcementStrong understanding of local government operations, policies, and proceduresDemonstrable experience delivering high-quality outcomes through effective team managementExperience using local tax systems such as Civica Open Revenues or similarQualificationsIRRV qualification (or equivalent) with relevant professional experienceManagement qualification desirableWhats on OfferCompetitive salary and local government benefits packageHybrid working arrangements (home and office-based, subject to business needs)Flexible working optionsFree parkingLocal Government Pension SchemeOngoing learning and development opportunitiesStaff discounts at local businessesStaff recognition schemesComprehensive health and wellbeing programme, including discounted gym membershipTo apply or for further information, please contact Minerva Recruitment. We welcome applications from experienced revenues professionals looking to progress into a senior, strategic management role within local government.TPBN1_UKTJ