Belmont Recruitment are currently seeking an experienced Administrator to work with a Nottinghamshire-based Local Authority on a temporary basis. This is a full-time role working 37 hours per week (Mon – Fri) based at their office in Kirkby-in-Ashfield.
The role sits within the Lettings & Housing department, and experience in a property administration role is essential. The incoming candidate will be providing support to residents, ensuring they receive high-quality customer service and administrative help. You will be the first point of contact for housing enquiries, playing a key role in keeping the service running smoothly.
Main Duties:
* Deliver high-quality reception and clerical support, including switchboard operation and greeting visitors
* Maintain and update data systems, spreadsheets, and management information
* Draft routine correspondence and handle mail as required
* Process purchase orders and invoices, liaising with suppliers when needed
* Organise and support meetings, including room bookings and minute taking
* Register, assess and update Housing Register Applications
* Assist customers with housing needs and provide initial advice and signposting
* Log and support the maintenance of anti-social behaviour records
* Complete standard templates for internal procedures like former tenant arrears
* Work flexibly across departments and locations as needed
Essential Criteria:
* Prior experience in a housing/lettings administration role, ideally within a Local Authority, Housing Association or similar environment
* Excellent face-to-face and telephone interpersonal skills
* Strong verbal and written communication
* Confident with Microsoft Office and database use
* Skilled in word processing and formatting documents
* Detail-oriented and able to meet deadlines
* Customer service/call handling experience
If your skills match the above criteria, please apply with your up-to-date CV