Technical Support Engineer
Location: Broughton (on‑site)
Hours: 35 hours per week, 4.5‑day pattern (between 7am-7pm)
Security Clearance: BPSS+ (completed by Airbus Security)
IR35: Inside
Join Us as a Technical Support Engineer
We're partnering with Airbus to find a proactive Technical Support Engineer who thrives in a fast‑paced manufacturing environment. If you enjoy solving technical problems, supporting continuous improvement, and working close to production teams, this is a fantastic opportunity to apply your expertise in one of the UK's most advanced aerospace facilities.
You'll play a key role in keeping production moving smoothly by resolving technical issues, supporting shop‑floor teams, and contributing to operational excellence.
What You'll Be Doing
As a Technical Support Engineer, you'll provide vital lineside support to ensure aircraft production runs efficiently and safely. Your responsibilities will include:
Daily Shop‑Floor & Lineside Support
1. Providing hands‑on technical support to resolve issues such as missing parts, non‑conformities, concessions, outstanding work and tooling matters.
2. Supporting work‑order management, including out‑of‑cycle tasks and identifying blocked work orders.
3. Escalating issues to specialist teams (Work Prep, PPE, Maintenance, MAP and Outstanding Work) when required.
Continuous Improvement & Operational Excellence
4. Contributing to lean initiatives and helping identify opportunities to eliminate waste and improve shop‑floor processes.
5. Supporting analysis of industrial systems and workflows to enhance efficiency and effectiveness.
Quality, Safety & Logistics Support
6. Helping ensure production and quality standards are maintained at all stations.
7. Supporting the communication and application of EH&S rules and identifying near‑misses.
8. Assisting with the prioritisation of materials linked to rework orders.
Tools, Jigs & Asset Support
9. Assisting in creation or modification requests for new tools, jigs and small tooling repairs.
What We're Looking For
This role is ideal for someone with strong practical engineering experience and a passion for problem‑solving.
Essential Experience
10. Hands‑on experience in a manufacturing, aviation, production or lineside environment.
11. Strong understanding of production processes, engineering methods and technical issue resolution.
12. A systematic, organised approach with excellent analytical and practical problem‑solving skills.
13. Ability to work effectively with cross‑functional teams in a dynamic environment.
14. NVQ Level 4 or acceptable alternative required.
Beneficial Skills
15. Lean / continuous improvement knowledge
16. Stakeholder management
17. SAP experience
18. Ability to adapt to changing customer and production needs
Why Join Us?
Working through Guidant Global, you'll be part of a supportive, people‑focused culture committed to helping you thrive. In this role, you'll benefit from:
Competitive Pay & Premiums
19. £30.00 per hour PAYE or £40.13 per hour Umbrella.
20. 20% shift uplift for applicable work patterns.
Work That Matters
You'll directly contribute to building world‑class aircraft, supporting one of the UK's highest‑profile manufacturing operations.
Growth Opportunities
21. Exposure to advanced engineering and operational excellence practices
22. Opportunities to broaden your technical skill set
23. Experience within a global aerospace leader