Head of Customer Engineering
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South West England | Hybrid Working
Next-Generation Wireless Technology | Global Deployment
Are you a technical leader who thrives at the intersection of innovation and real-world application? Do you enjoy working closely with customers to turn cutting-edge technology into scalable commercial deployments?
We are recruiting for a Head of Customer Engineering to lead a high-performing technical team at a market-leading technology company specialising in advanced wireless network solutions for mobility, transport, and defence applications.
This is a high-impact leadership role working directly with global customers who rely on ultra-fast, mission-critical connectivity.
As Head of Customer Engineering, you will:
Lead and develop a team of Field & Solutions Engineers
Own the end-to-end technical customer journey from pre-sales to deployment
Act as the senior technical authority in customer engagements
Guide product validation, field trials, demonstrations and integration projects
Influence product direction by championing customer feedback internally
Shape scalable system solutions that accelerate customer adoption worldwide
What We’re Looking For
Proven leadership of customer-facing technical teams (e.g. solutions engineering, field applications, or support)
Strong experience in wireless networking, telecoms, or complex embedded systems
Hands-on expertise in networking architecture (L2/L3, VLANs, routing) or wireless system deployment
Strong commercial and customer engagement skills – able to communicate complex ideas to both engineers and executives
Able to travel internationally as required
A passion for innovation and delivering real-world impact
Why Apply?
Join a pioneering scale-up shaping the future of global connectivity
Highly visible leadership role with strategic influence
Mix of hands-on technical engagement and strategic direction
Competitive compensation, bonus and benefits package
Work on solutions already transforming transport and defence communications at scale
Interested in shaping the next generation of wireless connectivity?
Apply now for a confidential discussion.
Remote working/work at home options are available for this role.