Job TitleMarketing & Communications OfficerSalaryOur salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.LocationTiptonOur CompanyDoocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here.The RoleAs a Marketing & Communications Officer, you’ll help shape how our organisation is seen and heard. From crafting compelling campaigns via multi-media channels, you’ll use your creativity and attention to detail to bring our brand to life. You’ll collaborate with the teams across the business to ensure our messaging is consistent, engaging and aligned with our strategic goals.ResponsibilitiesCollate and publish case studies and news stories across social media platforms and the Group websiteOwn and manage the company’s social media strategy, with a focus on driving growth and increasing engagement across multiple platformsLiaise with Directors to support the development and execution of marketing and communications strategiesProvide regular progress reports and performance updates to the DirectorsCollaborate with brand, design, SEO and digital marketing partners to ensure cohesive and effective campaignsProactively identify and develop newsworthy stories, initiatives, and opportunities within the business and external environmentMonitor and evaluate public perception of Doocey Group’s brand and reputation, providing insights and recommendations as requiredEnsure all communications align with organisational goals, brand strategy and target audience objectivesBuild and maintain strong relationships with media representatives to enhance and promote the company’s imageConduct market research and analyse audience and analyse audience insights to inform marketing and communication activitiesSupport the creation of consistent and high-quality presentations and point-of-sale materialsAssist with the preparation of tenders, award submissions and related promotional contentProvide Business Development and Talent Acquisition team with relevant marketing materialsCoordinate the design, production and distribution of in-house branded items such as gifts, stationary and promotional merchandisePersonal QualitiesHighly organised, with the ability to manage multiple projects and deadlines simultaneouslyCreative thinker with strong attention to detail and a passion for developing engaging contentExcellent written and verbal communication skills, with the ability to adapt tone and messaging for different audiencesConfident collaborator who can build positive relationships with colleagues, stakeholders and external partnersSelf-motivated and proactive, with the initiative to identify opportunities and drive continuous improvementStrategic mindset with an understanding of how marketing and communications support wider business objectivesProfessional, adaptable and able to thrive in a fast-paced, dynamic environmentStrong sense of brand awareness and commitment to maintaining a consistent and positive company imageTechnical Skills & Experience1-2 years’ experience in a marketing, communications, or similar role – ideally within a multi-disciplinary or fast-paced business environmentStrong understanding of digital marketing principles, including social media engagement, SEO and content strategyProficiency in using social media management and analytics tools Working knowledge of website content management systems such as WordPress or equivalentCompetence in Microsoft Office applications, particularly PowerPoint and Word for producing presentations and branded materials Qualifications & TrainingGCSEs including Maths and English at Grade 4-9 or equivalentFull UK driving license Additional InformationDoocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics.Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.