Job Description
German Customer Service
Northampton
Permanent
Full-time hours
£30,000 plus bonus
Do you enjoy working with technical products and international customers?
Are you experienced in providing exceptional B2B customer service?
Are you a fluent German speaker?
If this sounds like you, I have the perfect opportunity for you!
This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator, our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers.
Duties and responsibilities for the Customer Experience Coordinator:
* Diagnosing a customer's product requirements and providing a solution.
* Managing the sales process from lead to customer.
* Providing quotes and pricing to customers.
* Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations.
* Consult with customers with regards to the correct product for them.
* Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met.
Skills and ...