Role SummaryThe Server Assistant's role is to Assist in all areas of service with a focus on running food and maintaining cleanliness of the restaurant.Role Responsibilities
* Knowledge of table numbers
* Ensuring each dish appears correctly prepared
* Assist with side work before, during and after each shift
* Stay aware of the dining room and being prepared to provide any item a guest requests
* Maintain overall appearance of dining room and expo station
* Deliver food promptly to guest and be able to describe and answer questions about each dish
* Respond appropriately to guest requests/needs, communicate with servers and staff about all issues and requests
* Communicate all 86'd items to staff and management
* Be ready and willing to offer assistance to coworkers as necessary, including but not limited to welcoming all guests, running food and maintaining the dining room as a whole
* Promptly greet guests as they are seated and bring bread service if applicable
* Remove used tableware between courses and package food requested to take away
* Clear tables after guests leave. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing
* Promptly clean table tops, chairs and booths between seating. Check floor and clean as required. Reset and arrange tabletop
* Remove trash and recycling throughout the shift
* Respond appropriately to guest requests. Communicate guest requests to server as needed
* Communicate with server and hostess to assure efficient seating, table utilization and customer service
* Assist in polishing and restocking tableware, especially with large parties and during peak periods
* Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager
* If assigned as Barista for the shift, prepare and serve all coffee drinks and teas
* Assist in daily cleaning of the restaurant before and after service
Previous restaurant experience preferred
* Strong communication and listening skills
* Pleasant, polite manner and a neat and clean appearance
* Self-motivated and interested in taking on additional roles and responsibilities
* Be able to work in a standing position for long periods of time (up to 8hours)
* Be able to lift up to 50 lbs, reach, bend and stoop