Go back Portsmouth Hospitals University NHS Trust
Estates PFI Compliance Officer
The closing date is 20 August 2025
Join our Estates & Compliance Team as an Estates Monitoring Officer, managing outsourced Hard Facilities Management (Hard FM) contracts to ensure high-quality estates services, sustainability, and a positive patient experience across our sites.
Main duties of the job
Develop and maintain the Estates Monitoring Plan aligned with contract standards.
Feed user feedback (concerns, complaints, incidents) into the monitoring process.
Supply data and analysis for contract variations and cost implications.
Participate in contract review meetings and support Trust-wide reporting systems.
Provide administrative support tocolleagues where required.
Uphold Trust sustainability priorities in everyday operations.
About us
Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Job responsibilities
In this role, you will:
Monitor contract compliance, KPIs, and SLAs.
Investigate incidents, complaints, and maintain the Hard FM risk register.
Support and develop systems for contract monitoring, including planned and ad hoc audits.
Review monthly reports and verify submitted performance data.
Liaise with departments, contractors, and Trust teams.
Prepare briefing papers and present findings to senior Estates staff.
Identify trends, highlight service gaps, and escalate contract, safety, or compliance issues promptly.
Contribute to quality assurance and Trust-wide reporting.
Gather PFI data to support service variations and financial performance tracking.
Lead sustainability initiatives to reduce carbon and energy footprints in Hard FM services.
Person Specification
Qualifications
* GCSE Grade C and above in English Language and Mathematics.
* Knowledge of MS Office applications by appropriate course.
* BTEC in Business Studies or similar.
Experience
* Experience of carrying out quality assurance audits. Good working experience of Facilities Management. Experience of carrying out audits against standardised documentation.
* Experience within the health service, or related area. Experience of working within an Estates environment. Trade experience in electrical, mechanical or building.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Portsmouth Hospitals University NHS Trust
Address
£27,485 a yearBand 4 £27,485 - £30,162 per annum
Contract
Permanent
Working pattern
Full-time
Reference number
REF1641A
Job locations
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