About Franklins Franklins Solicitors LLP is one of the foremost solicitors in the Midlands and has achieved accreditations ISO 9001 2015 and The Law Society quality accreditation, Lexcel. Established in 1982, the Firm has offices in Central Milton Keynes and Northampton and employs over 100 staff offering a wealth of expertise. We set our own standards above and beyond what is expected in the legal profession and believe that excellence is not an exception, but routine in dealing with every client and their individual needs. This mentality runs through to our core values of passion, excellence, trust and united, which relate to our key strength and differentiator in the marketplace, our people. We are committed to recognising and developing talented individuals to provide a first-class client service that sets us apart from the vast majority of other law firms and legal service providers. The Role The LLP would be interested in hearing from applicants who have experience working in Private Client, or those who have a genuine desire to work in Private Client. The ideal candidate will be supporting our Private Client Solicitors. The position would suit someone who is approachable, flexible, confident, and accurate. Key Responsibilities To take initial instructions from clients and open files through the Office Management System. To assist the fee earners with client cases from initial instruction to completion under supervision. Liaise with clients both in office meetings and in telephone discussions. Receiving and issuing correspondence/mail from/to clients and third parties. Checking and working in accordance with task list and diary reminders. Time recording all work undertaken. Travelling with fee earners/solicitors to attend outside appointments as and when necessary. Reporting to and receiving and acting upon instruction from the head of department and to assist the department when necessary. Required Skills and Experience Adherence to Quality and Work Management Systems. Flexibility in support of other members of staff. To be able to communicate effectively. Ability to work in a friendly professional team environment. Presentable with excellent telephone manner. Ability to work to deadlines, show flexibility and prioritise workloads in a calm and consistent manner. What you get in return 25 days holiday per annum (in addition to statutory days) and an extra day off for your birthday Social events throughout the year Death in Service – 4 x your annual salary 24 hour Employee Assistance Programme Company Pension Plan (after a qualifying period) Discount on Legal Services – 20% for Franklins’ employees and 10% for family and friends