Available Car are a family owned Used Car Supermarket with 2 branches across the East Midlands.
Sutton in Ashfield - £25,000 per annum + commission (Salary potential £35,000 OTE uncapped)
Here at Available Car, we are looking for talented sales professionals to join our expanding sales teams. If you’re eager to work for a market leader in the used car market, can succeed and excel in a target driven, fast paced environment, are full of ideas and want to progress to the next stage of your sales career then we have the opportunity for you.
£25,000 per annum + commission (Salary potential £35,000 OTE uncapped)
24 days holiday + bank holidays + Birthday off
“Available Anniversaries” (Days off to support with life changing moments)
Room for progression
Training opportunities
Long Service Awards
Death in Service
Charity Day Off
Occupational Health
Friendly team environment
About the role:
You will be responsible for maintaining our exceptional customer experience from start to finish during the digital/online journey.
Handling inbound calls, outbound calls and live chat, ensuring that all leads the come in via our online portals are captured.
To ensure all customers enquiring via digital platforms are responded in a timely and professional manner, in line with company KPI’s.
Arranging appointments for customers to visit our showrooms.
Advising, quoting, and proposing finance.
Arranging vehicle appraisals.
Completing vehicle orders digitally with customers.
Taking overflow calls to assist the showrooms when needed.
Confidently, professionally, and proactively engage with customers to build relationships, ensuring a positive and memorable customer experience.
Working closely with the site-based sales teams to ensure a smooth customer journey.
Maintaining customer diaries to ensure follow up calls are actioned on time.
Use of Keyloop/CDK systems.
Full UK driving licence is essential to the role as you will be driving manual, automatic & electric vehicles.
SAF accredited or happy to work towards
Assisting with other tasks if required.
About you:
You will be responsible for maintaining our exceptional customer experience from start to finish during the digital/online journey. You will be expected to handle inbound and outbound calls and live chat, ensuring that all leads are captured that come in via our online portals. You will have a proven track record in sales with the ability to show where you have achieved and excelled hitting targets. You will thrive in a competitive, sales environment and encourage growth within the business.
Skills required:
An enthusiastic telephone manner with the ability to build rapport over the phone.
Be experienced in negotiation and selling.
A proven track record in sales within a similar role - Motor trade is desired but not essential.
A passion for delivering great service, greeting customers with a smile and serving them with pride.
Full UK driving licence is essential to the role.
SAF accredited or happy to work towards
Hours: 42 hours per week. 5 days out of 7 on a rota. This will include the weekend when we experience our busiest days.
Pay: £25,000 per annum + commission (Salary potential £35,000 OTE)
Available Car has been serving customers across the midlands since 2002. With two branches across the region, available car is well established as one of the leading providers of quality used cars in the area. As a valued part of the team, you will help us to maintain our reputation as a trusted and reliable provider of used vehicles.
If your passionate and committed to delivering excellent customer service, we would love to hear from you.
At Available Car, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. Our working environment values and respects every individual’s unique contribution.
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