Job Title
Presentation Specialist – IBK CoRe & Healthcare Teams
Position
Desktop Publishing Satellite Operator
Salary
£38,000-£40,000 per annum, depending on experience.
Location
London, EC1A 1HQ
Contract
Permanent, full‑time.
Shift Details
37.5 hours per week; Mon‑Thu 11 am‑7 pm, Fri 9 am‑5 pm with a 30‑minute unpaid lunch break.
Work Model
Fully onsite.
Company Overview
Williams Lea is a global provider of skilled, technology‑enabled, business‑critical support services. With nearly 7,000 employees, we partner with major investment banks, law firms and professional services firms worldwide.
Purpose
This role supports the production of high‑quality presentation materials for the Industrials and Healthcare teams and assists the main presentations department during quieter periods. You will work closely with bankers and internal stakeholders in a professional, proactive, and consultative manner, ensuring all deliverables meet Bank of America’s brand, style and quality standards.
Key Responsibilities
* Produce high‑quality presentation materials using both bank templates and non‑standard templates as required.
* Deliver amendments, formatting, and document creation to an excellent standard, ensuring accuracy, consistency, and adherence to the brand guide.
* Use advanced PowerPoint, Word, Excel and Adobe Creative Cloud tools to deliver engaging, visually polished materials.
* Manage your own workflow, providing clear communication to requestors and notifying the main department during downtime.
* Take full ownership of the quality and timeliness of all assigned work.
* Build a strong understanding of the bank’s work processes, priorities and expectations.
* Provide clear, comprehensive handovers to the main department when required.
* Maintain regular contact with the Shift Manager and attend team briefings.
* Use Symphony accurately for job management and workflow tracking.
* Manage the satellite workflow, coordinating with the main department for support and handovers.
* Share knowledge and contribute to a positive, collaborative team culture.
* Maintain exemplary attendance, time management and communication with clients, the front desk and management.
* Ensure adherence to SLAs, KPIs and quality standards.
* Conduct quality checks on work produced and log findings appropriately.
* Represent Williams Lea professionally at all times and maintain excellent client service.
Key Skills & Competencies
* Advanced PowerPoint, Word, Excel and strong working knowledge of Adobe Creative Cloud.
* Ability to design engaging, client‑style templates and creative layouts (including non‑standard, visually creative templates).
* Strong understanding of formatting, layout, consistency and presentation best practice.
* Excellent accuracy, attention to detail, figure‑checking and proofreading.
* Ability to prioritise work calmly and effectively in a high‑pressure environment.
* Strong organisational skills and ability to manage workload independently.
* Fast learner with the ability to quickly understand team preferences and workflow nuances.
* Excellent communication skills across all levels.
* Creative thinker capable of producing innovative and attractive slides.
* Professional, client‑service‑oriented approach.
* Problem‑solving ability and sound judgement when working independently.
* Experience working in a corporate, deadline‑driven environment.
* Team player with the ability to contribute to a supportive culture.
* Self‑motivated, proactive and able to work on own initiative.
* High level of accountability, professionalism and ownership.
Personal Attributes
* Professional, composed and client‑focused at all times.
* Strong service mentality and commitment to excellence.
* Flexible and adaptable with a positive attitude.
* Open to ongoing learning and continual improvement.
* Determined, resilient and willing to go the extra mile when needed.
* Able to quickly pick up new skills and software relevant to the role.
Benefits
* 25 days holiday plus bank holidays.
* Salary sacrifice scheme.
* Retail vouchers and TechScheme for gadgets such as smart TVs, laptops and computers.
* Household appliances allowlist.
* Life assurance.
* Private medical, dental and health assessments.
* Cycle‑to‑work scheme.
* Discounted gym memberships.
* Referral scheme.
* Opportunity for future career development.
Equality and Diversity
The Company values diversity and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. It will not discriminate due to any other irrelevant factor and will build a culture of openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or need a reasonable adjustment to enable a successful interview, please contact us at careersatWL@williamsl lea.com.
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