Overview
Band 6 | Main area Clinical Prioritiser | Grade Band 6 | Contract Permanent
Working 7 days per week covering 8:00 – 20:00 service. Hours Part time - 15 hours per week (to include long days, weekends and bank holidays). Job ref 201-25-704-A | Site North and East ITOCH | Town St Barnabas / Saltash | Salary £38,682 – £46,580 pro rata | Salary period Yearly | Closing 23/10/2025 23:59.
Thank you for your interest in Cornwall Partnership NHS Foundation Trust. We pride ourselves in striving to be an employer of choice.
Strategic themes
* Great Care – Care based on what matters to people; care provided at home or close to home; improvement through learning, research and innovation; prevention and alternatives to hospital.
* Great Organisation – Buildings that support health and wellbeing; technology enabled care; care teams are supported by responsive corporate services; safe, efficient, effective and productive.
* Great People – A place people love to work and feel valued; living our values with staff (all voices count); attract, grow and develop talent; leaders with compassion, who continuously learn and listen.
* Great Partner – Encourage and enable effective partnerships; joined-up community services; work with others to maximise workforce opportunities; reduce our impact on the environment.
We are committed to flexible working where possible. The role may have a home office base indicated, but we support flexibility around workplace locations. If it works for the service, we will make it work for you.
The successful applicant will be an NHS employee and may have contact with vulnerable service users. During the COVID-19 pandemic, steps were taken to protect the health and safety of staff and service users. Vaccination is encouraged where not exempt.
Job Overview
The North & East Integrated Transfer of Care Hub (ITOCH) Team is seeking to recruit a clinical prioritiser to coordinate local demand and capacity, ensure triage and prioritisation of individuals’ needs, and address them through the most appropriate resources from the multi-disciplinary and cross-organisational team. Applications from Band 5 staff seeking development are encouraged.
The clinical prioritiser will focus on developing the service through:
* Prioritisation for locality-based decision-making to enable effective care delivery across team boundaries.
* Localising capacity and ensuring flexible workforce delivery to improve efficiency of service.
* Enhanced communication to speed up escalation and add flexibility to response.
Main duties of the job
The clinical prioritiser will work in a multi-disciplinary manner, utilising RiO to triage and process referrals, and support the coordination of demand and capacity to ensure the highest needs are prioritised with the most appropriate available resources from the multi-disciplinary and cross-organisational team. The role requires specialised knowledge and skills in managing frailty and intermediate care and supporting advanced assessment and care planning to people with complex conditions, ensuring a seamless pathway through acute and community services.
This is a community-based role that requires frequent travel to locations throughout the county, including areas not easily accessible by public transport. Successful candidates should describe how they will manage travel requirements.
Working for our organisation
We are an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve physical and mental health and provide specialist support to people with dementia or learning disabilities. We are a people organisation and aim to support the health and wellbeing of the people who live in and visit this region.
Over 4,000 staff work for the Trust, including doctors, nurses, therapists, and admin and support staff. We work in people’s homes, community clinics and bases; some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and be a great partner.
Just over 532,000 people live in the area; a third of people in Cornwall are supported by acute hospital services in Devon. We work closely with partners in Devon. In the summer and during holidays, demand increases as more people visit the area.
Knowledge, Qualifications and Experience
Education/Qualifications/Knowledge and Abilities – Essential
* NMC registration / AHP registration
* Clinical knowledge and experience in a community setting
* Awareness of national and local health care policies
* Professional nursing or AHP qualification at degree level
* Evidence of relevant postgraduate study or substantial experience in a health care setting
Desirable criteria
* Teaching or mentoring qualification
Knowledge and abilities – Essential
* Ability to make clinical and timely risk management decisions in challenging situations
* Knowledge of various agencies involved in healthcare including acute, primary, social care and voluntary sectors
* Patient care planning
* Clear understanding of clinical/social effectiveness and the need to provide evidence-based care
Development and benefits
At Cornwall Partnership NHS Foundation Trust we prioritise staff development. Opportunities include career conversations, protected CPD time, access to a development fund, leadership programmes, coaching and mentoring, clinical induction, care certificate programme, preceptorship and individual professional development programmes.
We offer a range of rewards and benefits including health and wellbeing initiatives, DBS checks where required, NHS Pension Scheme, cycle to work and other schemes. The Trust reserves the right to close this advert early; apply promptly if interested.
If shortlisted, you will be contacted via the email used on your TRAC.jobs application. We welcome applicants with lived experience of mental or physical ill health. Occupational Health may access health records to check vaccination status. Please provide correct references with contact details.
For general recruitment queries, please contact the recruitment team on 01208 834644.
Location: Cornwall Partnership NHS Foundation Trust
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