1. Rolling temporary customer service role
2. Fast paced environment
About Our Client
This opportunity is with a growing business within the leisure, travel & tourism sector. They are known for providing engaging experiences and prioritising customer satisfaction.
Job Description
3. Assist customers with ticket purchases and enquiries in person, online, and over the phone.
4. Process payments accurately and efficiently using the provided systems.
5. Maintain accurate records of ticket sales and customer interactions.
6. Provide information about events, schedules, and ticket availability.
7. Resolve customer issues and escalate complex queries when necessary.
8. Ensure a high level of customer satisfaction at all times.
9. Support the wider customer service team during peak times or special events.
10. Adhere to company policies and procedures while handling customer data securely.
The Successful Applicant
A successful customer service advisor should have:
11. Previous experience in customer service or a related role in the leisure, travel & tourism industry.
12. Strong attention to detail and the ability to handle transactions accurately.
13. Excellent communication and interpersonal skills.
14. Proficiency in using ticketing systems or similar software is an advantage.
15. A customer-focused approach with a professional attitude.
What's on Offer
16. Temporary position with the opportunity to gain valuable experience.
17. Potential for flexible working hours to accommodate your schedule.
18. Opportunity to be part of an engaging and customer-focused environment.
If you are passionate about delivering excellent customer service and are based in Bromley, we encourage you to apply for this customer service advisor role today!