An exciting opportunity has become available to join Boeing Defence UK as a Systems Support Engineer based at RAF Waddington, Lincolnshire. We are seeking someone with great inter-personal skills to join the Systems Support Team who oversee the on-site operation, update and maintenance of a complex suite of training simulation applications and services for the RAF's Gladiator programme. This is a fast-paced, customer-focussed role that supports the RAF in the delivery of operationally important team and collective training exercises that join geographically distributed air and ground simulation equipment together in a single, consistent, synthetic training environment. The role is based at RAF Waddington where virtual working will not be possible.
Responsibilities
* Provides daily support for the Gladiator system to include liaison with MoD and civilian instructional staff in exercise planning and preparation, communicating system limitations
* Initialises the system in the required configuration, perform system monitoring, rapid fault diagnosis in accordance with SLA's, implement hotfixes and workarounds to ensure successful training outcomes and maximum system uptime
* Performs deployment of configuration and software using a variety of deployment and source control tools
* Efficiently and effectively address user issues
* Perform troubleshooting, maintenance, change, reconfiguration and support to exercises, visits and demonstrations
* Interrogate system, software and event logs, dump files and console outputs to identify and resolve bugs or faults existing within the software/system
* Post operation tasks and system shutdown. Restoring environments to a predefined configuration in preparation for the next operational requirement of the capability
* Work closely with third-party suppliers to resolve any issues or faults. As well as wider Boeing teams i.e. integration, testing and development
* Maintain and review processes and documentation as required
* Some occasional travel to remote sites may be required
Qualifications
* Demonstrate the Boeing Values and Behaviours
* Must have or be willing to obtain SC security clearance, with potential to progress to DV clearance
* Good communication skills and able to work well in a team
* Basic problem-solving and analytical abilities
* Basic understanding of how to deploy and manage software on complex systems
* Basic knowledge of networking, including common protocols and routing
* Awareness of source control tools and how code is stored and managed
* Customer-focused attitude with a positive, can-do approach
* Willingness to work in a military environment and follow security rules
* Commitment to working safely at all times
* Applying good engineering practices and principles in daily work
* Experience supporting software and applications on Windows, Server, and Linux (RHEL) systems
* Some experience with simulation systems, especially HLA & DIS protocols
* Familiarity with synthetic training environments
* Understanding of military training simulation systems and relevant standards
* You will be a passionate engineer with a degree or equivalent qualification and 1+ years' work experience in a relevant engineering or scientific field, Not Applicable
* Boeing Defence United Kingdom Limited
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