Job Family Store Roles | Job Category Customer Service
Apply by 18th May 2024
Customer Service Advisor
Location: Surbiton
Working Hours: 2 – 4 days per week (must include Sat and /or Sun)
Training provided
Individual & Team Rewards
Personal Development Plans & Career Progression
Friendly, Supportive Team
Team Social Evenings Out
Experience Level – Must be studying Optometry or have an interest in Optics
Looking for something new and a varied role?
We are looking for a Customer Focused Customer Service Advisor.
Great customer skills are essential for this role.
* You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
* Booking and confirming appointments
* Appropriate direction of enquiries
* The face of the store
What will success look like in the role?
* Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
* Appointment bookings are managed so that maximum numbers of customers are seen.
* Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
* Potential to become an Optical Assistant for the right person
If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.
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