A leading facilities management company is seeking a Helpdesk Supervisor to manage day-to-day operations at their site in Colchester. The role involves ensuring SLA and KPI standards are met, supporting team performance through effective management and training, and acting as the primary contact for stakeholders. Candidates should have previous supervisory experience in a customer-focused environment and strong IT skills. This opportunity offers numerous employee benefits, including mental health support and a retirement plan.
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