Wireless Service Team is growing!
We are looking to expand our Field Engineering team and have vacancies for Service Engineers available for applicants in: Colchester, Chelmsford or Cambridge
If you are interested in maintaining CCTV systems, thrive in a fieldwork environment, and are looking for on-the-job training with future career development, this is an ideal opportunity for you.
In the role of Service Engineer, you will be responsible for servicing, maintaining, and providing technical support for WCCTV Rapid Deployment CCTV Towers.
Starting salary of £31,000 with the potential to increase to £35,000 within 12 months PLUS overtime and on call payments.
Responsibilities of a Service Engineer:
Provide a full range of servicing and fault-finding diagnostics to determine appropriate solutions.
Ability to provide a consistent approach whilst utilising your initiative, with minimal supervision, maintaining our core value of a customer-first approach.
Continuously seek to add value to the services provided and achieve first-time fixes.
We partner with our customers to ensure that the quality of service provided meets or exceeds their expectations.
Document processes and follow company standard procedures and protocols.
This role is field based – travel to sites from your home base with a WCCTV vehicle.
You will be responsible for providing support on sites where our systems are deployed within your home areaThe Benefits:
Starting annual salary of £31,000, with clear opportunities for salary increases through training and performance within our skills framework, up to £35,000 within 12 months.
25 days annual leave, increasing with length of service, plus bank holidays.
Private healthcare and dental care schemes, supplying wellness and mental health support services.
Company pension scheme, with employer contributions increasing with length of service.
Life Insurance of 4 x basic salary
Access to retail discounts via Mintago finance and wellbeing hub.
External training including nationally recognised accreditations: EUSR, PASMA and IPAF. Your Experience & Characteristics
At least 2 years of experience in a security role, with knowledge of servicing CCTV systems is essential
NVQ Level 3 in Security Systems is desirable
Full Clean UK Driving Licence required
Employment subject to successful security screening and enhanced disclosure check
Have a passion for technology & engineering
Strong communication and collaboration skills: a customer first approach is at the forefront of everything we do, so it is important that our core values are reflected in your work
Ability to work within a team and also independently is key to this role
A strong work ethic with a desire to learn is essential
Organisation and great attention to detail About WCCTV:
WCCTV was founded in 2001, in the UK and is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.
In 2021, the Private Equity Firm LDC, made a substantial investment into WCCTV. This investment will allow us to rapidly scale and grow in the UK and continue our services as a market leader.
In addition to this investment and other awards, WCCTV were named in association to The Independent’s E2E Tech 100 List, as one of the UK’s Fastest Growing Technology Companies.
We believe our employees are our strongest asset and for that reason, we are dedicated to supporting their professional and personal development.
WCCTV is an equal opportunities employer, inviting applications from diverse backgrounds to promote inclusivity in our workforce