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Infrastructure support engineer

Wentworth
DP World Tour
Support engineer
Posted: 16 February
Offer description

Full Time | Based at HQ (Wentworth) with Travel

About Us

The European Tour group administers golf's global Tour—the DP World Tour, the HotelPlanner Tour, the Legends Tour and the G4D Tour (golf for the disabled)—as well as golf's greatest team contest, the Ryder Cup.

The Opportunity

We're looking for an Infrastructure Support Engineer who's excited by hands‑on tech, fast‑paced environments, and the chance to support world‑class sporting events across Europe and beyond.

If you thrive on problem‑solving, enjoy variety in your day, and love getting stuck into modern infrastructure technologies, this role offers the perfect mix of operational responsibility, technical challenge, and event‑based work.

The Role

Lead Daily Infrastructure Operations

You'll oversee and support our network, server, and cloud infrastructure at the European Tour Group headquarters, acting as a key escalation point for the wider team.

Support Live Event Technology

From wired and wireless networking to server, security, and event staging support, you'll be a central figure ensuring flawless delivery of the technical infrastructure our tournaments depend on.

Deliver Technical Projects

You'll help design, document, implement, and support technical projects—both onsite and remotely, working closely with internal teams and contracted third‑party suppliers.

Keep Our IT Engine Running

When not at events, you'll support the service desk with desktop support, break/fix issues, and ongoing maintenance of corporate and event equipment.

What You'll Be Doing

Maintain and support network, server and cloud infrastructure, acting as an escalation point within the team
Provide technical support for event‑based networks (wired, wireless, security, server)
Lead onsite escalation working alongside third‑party tech providers
Produce and update technical documentation for project delivery
Install, configure and support infrastructure solutions remotely and on site
Provide third‑line support to clients and manage technical contractors
Assist in the assessment and development of corporate and event assets
Work with event staging teams to capture and deliver technical requirements
Support technical consultancy and audit services
Contribute to service desk operations and desktop support when required

What You'll Bring

5+ years' experience as an Infrastructure Support Engineer or similar
Strong knowledge of Office 365, Entra ID, Azure and AWS
Solid understanding of networking and security best practices
Experience with network security appliances and access control platforms
Proven technical project management experience
Skilled in deploying and supporting enterprise LAN/WLAN infrastructure
Hands‑on experience with wired/wireless network configuration and troubleshooting
Understanding of fibre optic and copper cabling best practices
Knowledge of industry health & safety standards
Experience with HPE Aruba platforms (Aruba Central) is advantageous
Excellent communication, customer service and collaborative skills
A flexible, solutions‑focused approach with a "can‑do" attitude
Willingness to travel throughout the event season
Previous event‑based technical experience

Why Join Us?

You'll gain hands‑on exposure to cutting‑edge technologies while supporting some of the most exciting and high‑profile events in sport. No two days are the same, one week you're improving HQ infrastructure, the next you're on‑site ensuring seamless network delivery for a major tournament.

If you're passionate, adaptable, and ready to grow within a dynamic technical environment, we'd love to hear from you.

The European Tour group promote diversity, equality, and inclusion. We ensure that we make employment decisions by matching our business needs with skills and experience of candidates, regardless of anything.

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