Description
JOB TITLE: Executive Assistant.
SALARY: £78,000 to £91,800pa plus an extensive benefits package.
LOCATION: Edinburgh, Bristol or Leeds.
HOURS: 35 hours, full time.
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our above hubs.
We’re on an exciting journey to transform our Group and the way we shape finance for good. We’re focusing on the future - investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone, including you!
An exciting opportunity has arisen to be Executive Assistant to the Chief Operating Officer for Insurance, Pensions & Investments COO and MD for Longstanding. As an integral part of the leadership team, you'll work closely with the Chief Operating Officer, whose role spans over 3.5k colleagues across the Chief Controls Office, Customer Service Operation, Colleague & Customer Service Platform, Supplier Management and Longstanding (closed book) business.
The Chief Operating Office plays a critical role in supporting the Insurance, Pensions and Investments strategy, ensuring we provide a first-class service to our customers.
Want to hear more?
The Executive Assistant will have the opportunity to influence and shape the ways of working of the team and contribute to the thought leadership of the Executive team. You'll develop partner management across a varied group and facilitate timely and robust decision making to drive the delivery of strategic outputs. You'll be working closely across a variety of IP&I teams and partners to ensure the efficiency and effectiveness of the IP&I COO team.
Your key accountabilities will include:
1. Assisting the IP&I Chief Operating Officer in the day-to-day management of their role, ensuring record keeping of the office is kept to a high standard and align to the Executive Handbook, Group policies and standards.
2. In conjunction with the Personal Assistant, and Business Support Manager, coordinating the efficient day to day running of the Executive Office in line with team needs and priorities.
3. Ensuring the smooth running and alignment of IP&I COO team meetings and calls, including briefings and agreement of agendas and shaping of relevant content and material.
4. Ensuring that the IP&I COO is suitably briefed for all committee, board and regulatory sessions in a timely manner, working with the leadership team where required to ensure additional information is on hand.
5. Screening incoming information and communications sent to the IP&I COO, responding, rerouting and prioritising as appropriate.
6. Developing and writing high quality papers for senior audiences such as Board or Executive committees, distilling complex information into compelling narratives.
7. Engaging senior partners to influence key business decisions, improve ways of working across teams and stay ahead of emerging matters to ensure the IP&I COO is appropriately represented.
8. Working with the broader leadership team to develop and implement plans specific to the IP&I COO, considering the wider business, customer, colleague, risk, governance and regulatory context.
9. Building relationships with our Business Partners such as Finance, Risk and People, to provide high quality support and ensure that budget targets, risk, compliance and agreed service level standards are met.
10. Undertaking specific research on a wide range of subject matter, recommending solutions/actions where appropriate.
11. Collaborating closely with internal communications teams and Group Corporate Affairs to plan, co-ordinate and deliver events, presentations and communication activities, ensuring appropriate messages are aligned to business strategy and communicated to key audiences.
The ideal candidate will:
12. Have a strong analytical foundation, gained through experience in finance, consultancy, M&A, or a similarly technical field.
13. Thrive in a fast-paced environment with strong application of judgement.
14. Be able to react to multiple and constantly evolving demands with experience of delivering effectively through others.
15. Be able to navigate complexity, distil detailed information into clear, actionable insights, and bring structured thinking to fast‑paced environments.
A good understanding of financial services and experience in proactively managing risk would be advantageous.
About working for us
Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know.
So, if you are excited by the thought of becoming part of our team, get in touch.
We would love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.