Your new company
You will be joining a well-established, purpose-driven organisation that delivers specialist support services to individuals affected by violence, abuse and exploitation. With a strong reputation across the West Midlands, the organisation adopts a trauma-informed and person-centred approach, helping vulnerable individuals rebuild their lives and achieve independence.Working as part of a dedicated Modern Slavery Support Service, you will play a crucial role in providing safe accommodation and tailored support to victims of human trafficking and modern slavery, working closely with partner agencies to deliver the best possible outcomes.
Your new role
As a Safehouse Support Worker, you will deliver frontline support to individuals living within supported accommodation, ensuring they feel safe, empowered and able to progress through their recovery journey. Your key responsibilities will include:
Managing a caseload of clients and delivering holistic, trauma-informed support
Conducting risk and needs assessments, safety planning and ongoing case reviews
Supporting service users to access their rights, entitlements and external services (e.g. health, housing, legal and wellbeing support)
Advocating for clients within the National Referral Mechanism and wider support systems
Maintaining a safe and secure accommodation environment, including health and safety compliance
Supporting clients with move-in, integration, daily living, and move-on planning
Working collaboratively with multi-agency partners to achieve positive outcomes
Accurately recording casework and maintaining compliance with safeguarding and organisational standardsThis is a fast-paced and rewarding role that requires resilience, empathy and the ability to manage complex and often challenging situations.
What you'll need to succeed
To be successful in this role, you will bring:
Experience working with vulnerable adults and/or families in a support setting
Strong understanding of safeguarding, risk assessment and trauma-informed practice
Knowledge of modern slavery, human trafficking, or related areas (e.g. domestic abuse, homelessness, asylum support)
Ability to manage complex caseloads and work to deadlines and performance targets
Excellent interpersonal and communication skills, with the ability to build trust and rapport
Experience working collaboratively with external agencies and stakeholders
Strong organisational skills and the ability to prioritise in a demanding environment
Competence in Microsoft Office and case management systemsYou will also demonstrate resilience, empathy and a genuine commitment to supporting individuals through difficult and distressing circumstances. Please note: due to the nature of the service, there is an occupational requirement for the post-holder to be female, in line with the Equality Act 2010.
What you'll get in return
In return, you will receive competitive benefits package and the opportunity to make a genuine difference in people's lives, including:
Salary of £25,287 - £27,993 (dependent on experience)
25 days annual leave (plus bank holidays), increasing with service
Additional wellbeing day and annual leave purchase scheme
Mileage allowance for travel
Pension contribution (5% employer)
Access to training, development and clinical supervision
Employee Assistance Programme
Regular team away days and a supportive working environmentYou will also gain invaluable experience working within a specialist service, contributing to life-changing outcomes for vulnerable individuals.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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