Administrator FTC (1 Year) – Hyundai Motor Company
We are recruiting an organised and proactive Administration Support professional to join our Import Centre team for a 1‑year Fixed Term Contract. The role ensures the smooth and efficient running of the Import Centre, which handles over 95,000 vehicles each year.
Responsibilities
* Support administration processes for the handling of 95,000+ vehicles per year.
* Provide an administration service to other departments concerning the services conducted at the Import Centre.
* Collaborate with the national delivery contractor to ensure the timely distribution of vehicles to the dealer network.
* Ensure accurate and up‑to‑date data entry in the SAP system for all operations at the Import Centre.
* Maintain effective relationships with internal and external customers, ensuring clear communication at all times.
* Handle incoming calls at the Import Centre, providing assistance and directing inquiries to the appropriate departments.
* Maintain an accurate and organised filing system, regularly performing housekeeping tasks to ensure paperwork is properly filed, boxed, labelled and stored.
* Liaise with head office, dealers and contractors on general inquiries and vehicle status updates.
* Book Ship and Czech Arrivals onto SAP and complete all necessary customs paperwork and damage notifications.
* Coordinate with contractors for the fitting of Optional Extras and ensure relevant systems are updated.
* Produce Load Sheets and Gate Passes via the computerised system, ensuring paperwork is correct for vehicle movement and security checks.
* Collaborate with head office and workshop teams to process Company, Fleet and ECS vehicles, updating SAP and Excel records when issuing and completing vehicles.
* Register and tax Company & Fleet vehicles using the Hi‑Way system, ensuring logs and forms are correctly updated.Provide Stock Maintenance sheets to Logistics and update SAP with completed maintenance data and fault log reports.
* Manage the administration of vehicles undergoing repair processes, updating logs with cost details and chasing progress through the rectification process.
* Re‑claim repair costs from insurers, third parties and warranty systems.
* Handle invoicing in and out to third parties.
* Prepare month‑end reports and process charges.
* Support all aspects of the Used Car process, updating daily reports and sending out V5 forms as required.
* Carry out other duties as requested by the Tilbury management team and support Genesis when required.
Qualifications
* Strong customer service orientation with a professional telephone manner.
* Proficient in PC operations, including Excel, Word and Outlook.
* Excellent organisational skills with the ability to maintain systems and keep accurate records.
* Ability to work under pressure while maintaining high accuracy levels.
* Strong communication skills, with the ability to liaise effectively with people at all levels.
* Ability to prioritise workloads and work on initiative.
* Flexible team player, willing to cover other duties when necessary.
* Strong verbal and written communication skills.
* Capable of working to deadlines while maintaining attention to detail.
Benefits
* Competitive Salary & Benefits Package
* Private Medical Insurance
* Office Lunch Allowance
* Free Parking
* 25 Days Holidays plus Bank holidays with option to buy/sell
* Life Assurance
* Flexible Benefits & Retail Discounts
* Pension 6% Matched
* Access to Hyundai & Genesis Sponsored events
Seniority level
Entry level
Employment type
Contract
Job function
Administrative, Production, and Supply Chain
Industries
Motor Vehicle Manufacturing
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