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Head of business systems & applications

Warrington
AMS Group
Head of business
Posted: 14 May
Offer description

AMS Group are a Top 60 professional services firm that create value for mid-market businesses. We do this through our exceptional technical delivery teams and our personalised client approach.


Our vision is to be the best advisory-led professional services firm in the mid-market. We are a fast-growing and ambitious advisory-led professional services firm, with a clear strategy for the next phase of our growth plan.


Our services within the Group include Audit & Accounting, Tax (Capital Allowances, Private Client, Innovations, Tax Investigations and VAT), and Advisory (Corporate Finance, Business Recovery, Debt Advisory and Insurance).


We've achieved 36% year on year growth in revenue, we now employ over 260 employees, with an average client satisfaction score of 98%. We are looking to increase our growth trajectory throughout 2025 and beyond.


The Role

This is a rare opportunity to join a greenfield technology function as an individual contributor, shaping the foundations of a future Business Systems team while delivering hands‑on impact from day one. You’ll take full responsibility for AMS’s key business systems, including CCH, Xero, QuickBooks, our CRM platform, and client onboarding/KYC tools. Your mission: ensure stability, drive optimisation, and enable scalable, data‑driven growth.


Responsibilities:

* Own core business systems across finance, CRM, and client lifecycle
* Ensure platforms are secure, compliant, and high‑performing
* Lead upgrades, releases, testing, and change management
* Partner with stakeholders across Accounts, Audit, Tax, Advisory & Operations to streamline processes
* Drive workflow optimisation and standardisation across newly acquired entities
* Define and deliver the systems roadmap, including new platform selection and implementation
* Manage vendor relationships and ensure value for money
* Identify automation opportunities and support AI‑enabled efficiencies
* Align systems with data architecture to unlock reporting, insights, and profitability analysis
* Lay the groundwork for a future Business Systems function


Essential experience Required:

* Strong background managing business systems in Professional Services or similar regulated environments
* Hands‑on expertise with CCH, Xero, QuickBooks
* Proven track record delivering system improvements and implementations
* Excellent stakeholder engagement and vendor management skills
* Ability to translate business needs into practical, scalable system solutions
* Strong understanding of process improvement and workflow optimisation


Desirable:

* CRM experience (Dynamics, Salesforce, HubSpot)
* Exposure to onboarding/KYC platforms
* Familiarity with automation tools (Power Platform, RPA, workflow tools)
* Understanding of data architecture and reporting ecosystems
* Awareness of AI‑driven process optimisation


Why This Role Matters

This role sits at the heart of AMS’s ambition to become a technology‑enabled, data‑driven professional services firm. Your work will:

* Reduce manual work and operational inefficiencies
* Enable scalable growth across acquisitions
* Improve client experience and service delivery
* Unlock value from data, automation, and AI
* Turn technology into a competitive advantage


Company Benefits

* 25 Days Holiday
* Birthday Off
* Annual Bonus Scheme
* Company pension
* Health cash plan
* Enhanced Parental Pay
* Company Sick Pay
* Perkbox subscription
* 1 x paid membership / subscription
* Cycle to work scheme
* Employee Assistance Programme


AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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