We are currently recruiting for a Quality Control Technician POSITION OVERVIEW The QC Technician role reports to the QC Team Leader and has responsibility for ensuring the accurate testing and reporting of quality control tests for manufactured products and incoming raw materials, reporting and following up on quality issues, and promoting quality awareness. This role requires working with other departments and colleagues across the business at all levels. DUTIES * Ensure all quality control tests for raw materials and finished goods are completed to a high standard and in a timely manner * Ensure accurate input of quality control results into SAP system * Investigate out of specification products to determine use * Monitor out of specification products to identify areas for improvement * Batch retests/shelf-life extensions * Inventory management of rework/blocked stocks * Inspection and labelling of returns ADDITIONAL DUTIES * Complaint (customer and internal) investigation and root cause analysis * Internal Calibrations * Internal auditing * EHS checks / inspections EMPLOYEES SUPERVISED Number and titles/levels of direct reports – None Number and titles/levels of indirect reports - None BUDGETARY RESPONSIBILITY Although there is no direct budgetary authority, recommendations and actions impact major activities and can have a significant impact on company performance. MINIMUM REQUIREMENTS * MS Office * Proficient knowledge of English language (written and spoken) * Good communication skills * Responsible, independent working style * Ability to analyse data and establish trends PREFERRED QUALIFICATIONS * Experience of working with hot melt adhesives * Experience with viscosity and softening point testing * Use of SAP * Use of Benchmark eQMS system * Knowledge of ISO 9001 / ISO 14001 / FSSC 22000 Demonstrates proficiency in the following competencies: Innovation – Leveraging possibility thinking in creating new value for customers Accountability – Delivering excellence through personal motivation and engagement Performance Excellence – Elevating the performance bar and delivering on commitments with high quality solutions Change and Risk Taking – Working toward our future, altering the course as needed and balancing risks and rewards in making decisions Customer Focus – Understanding customer needs and delivering superior solutions with passion Teamwork – Encouraging collaboration, trust and cooperation among and within work groups Click on the link to learn more about H.B. Fuller’s Competencies PHYSICAL ENVIRONMENT * Laboratory based with periods of standing; proximity to and use of hot equipment and substances * Minimal lifting requirements of repetitive motions * Laboratory environment and Production areas which can be noisy