* Must be available for a temporary contract.
* Must be comfortable with both customer service and administrative duties.
About Our Client
This company are committed to providing efficient and reliable services to their clients, ensuring a high standard of customer satisfaction.
Job Description
* Manage the end-to-end claims process, ensuring timely and accurate resolution.
* Communicate effectively with customers, suppliers, and internal teams to gather necessary information.
* Maintain detailed records of all claims and correspondence.
* Analyse claims data to identify recurring issues and recommend improvements.
* Provide support to the customer service department in handling claims-related queries.
* Ensure compliance with company policies and industry regulations.
* Prepare reports on claims activity for management review.
* Assist with additional administrative tasks as required within the department.
The Successful Applicant
A successful Claims Coordinator should have:
* Previous experience in a customer service or administrative role.
* Strong organisational and time management skills.
* Excellent verbal and written communication abilities.
* Proficiency in using standard office software and systems.
* A keen eye for detail and a methodical approach to tasks.
* Problem-solving skills and the ability to work independently.
What's on Offer
* Competitive hourly pay
* Opportunity to gain experience in a reputable company.
* Supportive and collaborative work environment.
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