Thirsk, North Yorkshire YO7
Salary: GBP 33,000–35,000 per annum
Hours: 40 hours per week (fully onsite, hybrid working not available)
Commutable from Thirsk, York, Ripon, Middlesborough, Northallerton, Boroughbridge
The Role
An exciting opportunity has arisen for an experienced Quality or Technical Supervisor to join a busy Quality and Technical team based in Thirsk, North Yorkshire. Reporting to the Quality Manager, you will play a key role in ensuring product quality, compliance, and continuous improvement through testing, auditing, investigation, and quality assurance activities.
This position is ideal for a quality professional with experience in a food, feed, manufacturing, or similar regulated environment who is passionate about maintaining high standards and driving operational excellence.
Key Responsibilities
* Conduct product and environmental quality testing, including NIR testing where applicable.
* Collect and manage samples for internal and external laboratory analysis.
* Arrange the transfer of samples to external laboratories.
* Record and report testing results, highlighting issues promptly.
* Carry out trend analysis and prepare statistical and quality performance reports.
* Manage non:conforming products and returns, ensuring appropriate recording, investigation, and corrective actions.
* Investigate customer complaints, identify root causes, and support resolution processes.
* Complete product traceability exercises and support audit requirements.
* Review and improve quality processes, procedures, and systems.
* Maintain quality documentation and document control systems.
* Support external audits and regulatory compliance activities.
* Conduct internal quality, housekeeping, and compliance audits.
* Report audit findings and support corrective action implementation.
* Coordinate calibration and maintenance of laboratory equipment.
About You
* Minimum of 2 years experience in a quality-focused role.
* Experience working with external laboratories.
* Knowledge of feed testing techniques (NIR) would be advantageous.
* Understanding of HACCP principles would be beneficial.
* Previous experience within a food, feed, manufacturing, or similar environment is desirable.
* Strong IT skills, including proficiency in Microsoft Office applications.
* Excellent organisational and time management skills.
* Ability to prioritise workload and work effectively under pressure.
* Self-motivated with the ability to work independently and as part of a team.
* Proactive approach to continuous improvement and problem-solving.
* Strong communication and interpersonal skills with a customer-focused mindset.
* Flexible, adaptable, and results-driven.
* Full UK driving licence and access to a vehicle.
Benefits
* 33 days annual leave (including public holidays)
* Healthcare cashback plan
* Employee Assistance Programme (EAP)
* Life Insurance (3 x annual salary)
* Salary sacrifice pension scheme
* Holiday buy scheme
* Training and development opportunities
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