Outstanding opportunity for an enthusiastic, hard-working and highly motivated individual to join our EMEA Managed Services delivery team. MRI is looking for a high-performing individual to support across its property accounting outsourcing function within the commercial, residential & social housing space. The Service Charge A ccountant will be expected to visit client sites and could be responsible for lead ing across a breadth of clients within the different sectors. You’ll be tasked with delivering and managing clients’ expectations & workloads, leveraging our global delivery teams for accounting support. Responsibilities Own the client engagement covering the end-to-end Service Charge activities from budget ing through to year end processes. Producing compliant accounts in line with lease terms and Technical Release 03/11. Working with the global delivery team to allocate tasks, review an d deliver on client engagements. Collaborate with the leadership team to identify delivery efficiencies where applicable. Support other property accounting functions across AR, AP, GL etc. Act as a subject matter expert across complex queries e.g. VAT consideration with mixed use properties. Assist with best practices across onboarding portfolios from prior agents. Identify opportunities for efficiency, automation, and continuous improvement. Assist leadership team with special projects, operating mechanisms, initiatives for the Managed Services organisation. Focus on building c lient relationship s, visiting clients on site to work collaboratively and ensure a high-quality service delivery to support with client satisfaction & retention. REQUIREMENTS: Comprehensive knowledge of property accounting functions. 3 years of experience in Service Charge management across Commercial & Residential sectors. Must have worked on MRI solutions i.e. Horizon, QubePM or PMX. Must have a good understanding of RICS Service Charge guidelines. Must have previous experience in a client facing role. Ideally exposed to Service Charge within Social Housing. Ability to communicate effectively with clients, peers, and management through written and/or verbal communication. Ideally working towards or have a professional qualification e.g. AAT / CIMA / ACCA / ACA. We’re obsessed with making this the best job you’ve ever had! We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan. Invest in our competitive Personal Pension plan and help set you up for your future. Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s). Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose! Income Protection Plans give you the peace of mind you deserve. Further your professional development and growth with our generous Tuition Reimbursement Schemes. Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!