Our Company:
JBS Executive Education Ltd. (JBSEEL) is a wholly owned subsidiary of the University of Cambridge designing world-class programmes that deliver real world impact. Our academics bring fresh, research-based insight into our programmes, which is amplified by emphasis on high levels of faculty interaction. This maximises the exchange of ideas between academics and participants, creating a truly collaborative learning environment. Our goal is to deliver transformative learning experiences that allow executives to make a real difference within their organisations.
We pride ourselves on our values, which are:
* We embody world-leading excellence
* We have and encourage a growth mindset
* We make others great, always
* We are positive and solution-oriented
* We are better together
Our Role:
As a Programme Manager, you will change leaders who change the world by bringing together all programme components and supporting our clients, team, and faculty to deliver a transformative learning experience to our participants.
The role holder will be based in the Open Programmes team that manages the delivery of open enrolment Executive Education programmes. The successful applicant will be responsible for the detailed end-to-end project management and on-site delivery or launch of a digital product of a range of programmes for senior executives from local, national, and global organisations.
Key responsibilities include:
Programme management:
* Own the project management of a portfolio of learning programmes to deliver to agreed timescales, budgets, and at high quality, ensuring full visibility of project progress at all times.
* Take ownership of administrative arrangements, including booking accommodation, travel, catering, audio-visual, entertainment, setup and maintenance of a virtual learning environment.
* Confirm terms and conditions with faculty and external speakers, ensuring teaching materials are received, reviewed and translated in a timely manner.
* Prepare and support programme activities in the live online environment from a technical perspective using Zoom or Teams.
Stakeholder management
* Work with other members of the Programme Management team, staff in Executive Education and faculty of the Business School, to build our reputation as a pre-eminent provider of executive education programmes.
* Manage all aspects of service for our internal and external stakeholders, clients and programme participants to a very high standard and provide first-class customer service.
* Identify suitable service providers, including programme venues, hotels and Colleges to ensure participants' and clients' needs are met.
* Schedule and lead roundtables and rehearsals with the faculty team ahead of each programme delivery.
* Collate and analyse feedback, and chair debrief meetings for each programme for continuous improvement of our portfolio.
Our Ideal Programme Manager:
* Graduate level or equivalent qualification/experience.
* Formal project management qualification (e.g. APM, Prince 2, Agile or other) or equivalent experience - desirable.
* Take ownership of all aspects of quality of our programmes and drive team towards continuous improvement.
* Customer-centric approach with an understanding of the requirements of event management.
* Highly organised, experience of managing multiple deadlines.
* Good knowledge and understanding of modern office and learning technology.
Further Info:
This is a full-time, permanent role. Salary will be in the range of £32,000-£37,000 per annum, alongside a bonus scheme and generous benefits package. This is a hybrid role, with a current company-wide requirement of a minimum of two working days from our office in Cambridge. Please note that the nature of this particular role involves on-location programme delivery, therefore the successful candidate will be expected to attend the office more regularly than this when business demand requires. Some programme schedules will be outside normal working hours, including weekends, and the flow of work may not follow a regular working week. Nevertheless, we understand the importance of flexibility in managing work-life balance; our structure includes flexible working hours to accommodate individual needs and preferences.
To receive the full job description, please email Elle McGregor, HR Advisor: e.mcgregor@jbs.cam.ac.uk. To apply for this role, please also submit your CV and cover letter explaining how your skills and experience would equip you for this role to Elle McGregor.
The closing date for receipt of applications is midnight on Wednesday 22nd May 2024.