Overview
We are moving from Kirkby to Speke later on in the year, so you will need to be able to commute between the 2 sites. Reporting into the HR Manager, the primary objective of the HR Assistant is to be responsible for all HR correspondence and documentation, and to act as a first point of call for HR‑related queries, including Absence Management, Training & Development, Employee Relations, and Performance Management.
Responsibilities
* Acting as a first point of contact for HR queries
* Supporting and advising managers with investigation meetings and taking notes
* Providing advice and guidance to employees and line managers on informal and formal procedures
* Providing administrative support, including preparation of routine documentation
* Managing all stages of onboarding, including documentation, HRIS record creation, and induction delivery
* Maintaining accurate records in the HRIS
* Managing incoming absence cases and supporting absence review meetings
* Promoting a positive and professional image of the HR department
* Providing basic advice and guidance on policies and procedures
* Ensuring all employee data is accurately updated and maintained
* Managing and prioritising workload, including maternity cases, flexible working requests, probation processes, leavers, variations, and new starters
* Producing offer letters and contracts of employment
* Preparing documentation for weekly inductions, coordinating diaries, and delivering induction sessions
* Coordinating employee events such as team meetings and training sessions
* Reporting and escalating non‑conformities and complaints
* Maintaining good customer relations
* Answering telephone queries
* Producing and distributing accurate notes
* Travelling to multiple sites on occasion
Qualifications
* Have previous HR experience
* Have or be working towards a CIPD qualification (or be willing to undertake one)
* Have excellent communication skills at all levels
* Demonstrate strong administrative and organisational skills
* Have a keen eye for detail
* Be IT literate with strong Word and Excel skills
* Demonstrate reliability in meeting objectives
* Be proactive with a flexible attitude
* Have excellent interpersonal skills and work well with others
* Be able to work under pressure in a busy office environment
* Hold a full clean driving licence
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