Job Summary
We are seeking an experienced and dynamic Branch Manager to oversee daily operations at our branch. The successful candidate will be responsible for leading a team, ensuring excellent customer service, and maintaining operational efficiency. This role offers an exciting opportunity for a proactive individual with strong organisational and leadership skills to contribute to the growth and success of our organisation.
Duties
* Lead and motivate the branch team to achieve sales targets and deliver outstanding customer service.
* Oversee daily operational activities, including administration, stock management, and compliance with company policies.
* Develop and implement strategies to improve branch performance and customer satisfaction.
* Manage budgets, monitor financial performance, and prepare reports for senior management.
* Foster positive relationships with clients, suppliers, and local community partners.
* Ensure adherence to health and safety regulations within the branch environment.
* Conduct staff training sessions and performance reviews to promote professional development.
* Handle customer enquiries, complaints, and resolve issues efficiently.
Skills
* Proven administrative experience with strong organisational capabilities.
* Excellent communication skills, both verbal and written, with the ability to liaise effectively with diverse stakeholders.
* Multilingual abilities are highly desirable to support a varied client base.
* Strong organisational skills with the ability to prioritise tasks effectively in a fast-paced environment.
* Demonstrated leadership qualities with experience in team management and motivation.
* Proficiency in using office software and management systems. This role is ideal for a motivated professional seeking to lead a branch operation while fostering a positive team environment. The position offers opportunities for career development within a supportive organisation committed to excellence in service delivery.
Job Type: Full-time
Pay: £30,000.00-£42,000.00 per year
Work Location: In person