1. Permanent, Portsmouth
2. £27,000 - £29,000 per annum depending on experience
About Our Client
Our client is based in Portsmouth, and due to a busy period and various ongoing projects, the customer service team is looking for additional support.
Job Description
3. Provide exceptional customer service by addressing queries and resolving issues efficiently.
4. Maintain accurate records of customer interactions and transactions.
5. Assist in developing and improving customer service processes.
6. Handle incoming calls, emails, and messages in a professional manner.
7. Ensure customer satisfaction by following up on unresolved issues.
8. Work collaboratively with other team members to meet service goals.
9. Contribute to the overall improvement of the customer service department.
10. Provide feedback and suggestions to enhance the customer experience.
The Successful Applicant
In order to be considered for the Customer Service Advisor position you must be able to do most, if not all of the above.
What's on Offer
11. Competitive salary range of £27,000 to £29,000 per annum.
12. A permanent position.
If you are an enthusiastic and skilled Customer Service Advisor looking to make a difference, we encourage you to apply today!