Key Skills
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Strong knowledge of drainage systems, equipment, and working methods
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Excellent organisational and multitasking skills in a fast-paced environment
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Ability to manage deadlines and work under pressure
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Confident in learning and implementing new processes
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Full UK driving licence (plumbing NVQ and water jetting qualifications preferred)
Duties
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Managing and supporting a team of drainage engineers
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Ordering materials, raising quotations, and liaising with suppliers
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Supervising works on-site and ensuring quality standards
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Handling client inquiries, updates, and job bookings through live systems
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Coordinating with CCTV survey teams and managing client portals
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Implementing processes to improve operational efficiency
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Overseeing drainage reactive and planned works, monitoring progress, and providing technical support
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Liaising with clients regularly and assisting with escalations, including occasional out-of-hours support
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Conducting site visits, audits, and vehicle inspections
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Preparing RAMS and recommendations in collaboration with estimators and buying teams
Benefits
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Company car/van, fuel card, phone, and iPad
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Private healthcare
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Pension scheme