We are working on behalf of a leading shipping company in Felixstowe who are looking for an Ocean Freight Forwarder to join their team in Felixstowe.
If you are an energetic and pro-active person who enjoys challenges, working in a team and building relationships, this role is for you.
Key Responsibilities:
* Co-ordinate and manage the movement of freight from origin to destination, ensuring compliance with all regulations
* Negotiate rates and terms with carriers and suppliers
* Collaborate with the sales team to support lead generation efforts
* Manage and quote Global network enquires to conversion
* Maintain accurate records of shipments
* Liaise with clients to provide updates on shipment status and resolve any issues
* Ensuring collection & delivery KPIs attained
* Generating reports relating to all export and customs activity
* Meet customer expectations to ensure excellent customer service
* Identify opportunities to upsell additional services to existing clients
* Assist in delivery of other business objectives as required
Previous Skills & Experience:
* Minimum 4 years Import/Export experience
* Import Destination Experience
* Air Freight and/or Warehousing knowledge an advantage
* Knowledge of B/L restrictions and requirements
* Export knowledge beneficial but not essential
* Transport / Container delivery experience
* Knowledge of carrier systems
* Experience of Destin8
* Can do attitude with excellent attention to detail
* MS Office skills
* Excellent teamwork & communication skills
Benefits:
* Competitive Salary
* Onsite parking
* 25 Days Holiday
* Pension package
* Opportunity to work for a leading global freight forwarder
* Personal training and development