Community Care Coordinator - Tone Valley Primary Care Network
Purpose of the role
Within the Proactive Care Team, the Care Co-ordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services.
They work closely with General Practice and Neighbourhood teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed.
This is achieved by bringing together all the information about a person’s identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.
Care coordinators, review patients’ needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate.
Tone Valley PCN consists of 5 like-minded Somerset practices; Lyngford Park Surgery, Taunton Vale Healthcare, Creech Medical Centre, Warwick House Medical Centre, North Curry Health Centre and are responsible for the care of around 36,500 patients.
The successful candidate will be caring, dedicated, reliable and person-focussed and enjoy working with a wide range of people. They will have good written, verbal communication skills, IT skills, strong organisational and time management skills. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing patients with high quality support to meet the needs of our patient population.
This role essential to supporting the PCN Community Multidisciplinary Team which runs bi-weekly consisting of Neighbourhood Health and Social Care teams as all-encompassing approach to personalised care and promoting shared decision making whilst supporting clients with complex needs.
Please note that the role of a care coordinator is not a clinical role.
Depending on experience, based on AfC band 4
Organisation
Tone Valley Primary Care Network
Vacancy Reference
A3705-25-0001
Location
Creech Medical Centre with travel across all site and practices within Tone Valley Primary Care Network
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