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Customer service representative

Studley
Permanent
Probe UK
Customer service representative
Posted: 20h ago
Offer description

CUSTOMER SERVICE REPRESENTATIVE We are offering a role for a Customer Service Representative in order to become an integral part of our expanding team, Are you a “people person” with a passion for delivering exceptional customer experiences? We’re looking for a Customer Service Representative to be the friendly voice and trusted support for our valued customers. In this role, you’ll handle a variety of customer enquiries—via phone, email, and live chat—offering prompt, professional, and effective support. You’ll be an essential part of ensuring our customers feel heard, helped, and appreciated. Commutable from Alcester, Redditch, Bidford Upon Avon, Alvechurch, Henley-in-Arden, Northfield, Bartley Green, Bromsgrove, Earlswood and Inkberrow KEY BENEFITS * Salary: Up to £25,000 - £27,000 Dependant on experience * Plenty of free parking on site * Exquisite working environment * Lunchtime Friday finish * Recent investment * Long established and stable business * Top quality products * Charity events * Friendly, supportive team RESPONSIBILITIES for CUSTOMER SERVICE REPRESENTATIVE * Respond to customer queries via phone, email, and chat in a timely and professional manner * Provide accurate information about products, services, and orders * Resolve customer complaints with empathy and efficiency * Process orders, returns, and refunds * Work collaboratively...

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