Overview
Go back Herefordshire and Worcestershire Health and Care NHS Trust
Administration Manager
The closing date is 23 September 2025
This is a new role within the 0-19 Public Health Nursing service, developed in recognition of the large admin team and the Trusts vision for compassionate leadership in supporting colleagues. This is an opportunity for an experienced manager to join a team and have a real impact on the staff within it.
The post is 30 hours per week with working pattern to be agreed with the successful candidate but will need to be worked between 8am and 5pm across Monday to Friday, four or five days per week. The 0-19 Public Health Nursing service operates out of different offices across Worcestershire and therefore we are able to offer the successful candidate a choice of base. It should be noted that the role does require extensive travel across the county on a regular basis so access to a vehicle and the ability to work flexibly is essential for this role. Following induction and training, some home working will be available.
Interviews are scheduled for 29th Septmebr 2025.
Please note the Trust is unable to providesponsorship to work for this role, to apply you must have current right to workin the UK status.
Main duties of the job
Day to day work will include managing a large team of administrators and administration assistants with the support of two senior administrators. You will also work closely with the Operational Manager to develop and maintain robust and efficient processes within all areas of the service. Data collection, reporting and data quality is also a key part of this role.
The successful candidate will be expected to plan their work to enable them to spend time in each of the staff bases across the county to provide face-to-face support to administrators. You will offer regular 1:1 meetings and facilitate peer support sessions for the admin team.
We envisage that this new role will be busy and varied and will require the post holder to have a flexible approach and a calm, professional manner. The ability to work accurately whilst multi-tasking is essential. A can-do attitude and excellent customer service skills are a must.
The successful candidate will have excellent verbal and written communication skills, excellent organisational skills, and a keen eye for detail. You will be used to working to processes to complete tasks by deadlines and always have the best interests of the patient at the centre of everything you do.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,we are working together to deliver outstanding care. We run community hospitalsand community health services across Worcestershire and provide mental healthand learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people ofall ages, experiencing both physical and/or mental health conditions from over100 sites.
We will support you to thrive; offer flexibleworking options for a great work-life balance, help you fulfil your ambitions,and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures,and ethnicities.
What we offer;
* 27 days leave plus bank holidays, increasing up to33 days with long service
* Generous NHS pension and enhanced pay when you workunsocial hours
* Flexible and agile working opportunities
* Great maternity, paternity, and adoption support
* Wide range of supportive staff networks
* Health and wellbeing opportunities
If you would like to know more, please visit ourwebsite.
We encourage you to read the attached applicant guidance notes.
Sharingyour data - As a data controller we may sometimes need to process your data topursue our legitimate business interests, for example to request a survey fromyou (optional), to support the Trusts understanding of where you gainedinterest in working for the Trust.
Job responsibilities
For full details of the duties and criteria for the roleplease refer to the job description and person specification attached.
Person Specification
Skills & abilities
* Ability to communicate clearly and effectively in English in both verbal and written formats
* Excellent organisational skills
* Advanced IT Skills. These will be tested at interview
* Numerate with the ability to monitor budgets
* Ability to collate and analyse information
* Accuracy and attention to detail
* Able to demonstrate the ability to use initiative effectively
* Line management
* Supervisory skills
Additional critieria
* Willingness to commit to continuing professional development
* Professional manner as a representative of the Trust
* Tact and discretion for dealing with confidential information
* Ability to meet the travel requirements of the role
* You understand that we will not provide sponsorship to work for this role.
Experience
* Significant recent Senior Administrative/Secretarial experience (usually demonstrated by a minimum of 3 years experience at this level)
* Significant experience of supervision/management of staff
* Developing and managing admin systems
* Previous NHS experience
* Previous experience working within health services
* Monitoring of budgets
Knowledge
* Extensive knowledge of administrative systems and processes
* Extensive knowledge of Microsoft Office Suite
* Understanding of the Data Protection Act and code of confidentiality
Qualifications
* Educated to Degree level in a relevant subject or equivalent, or equivalent experience.
* I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
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