Summary A well-established, market-leading organisation is seeking an experienced Learning & Development Manager to drive its learning strategy and foster a culture of continuous growth. This is a pivotal role responsible for setting up an L&D function from scratch, designing, implementing, and overseeing impactful training initiatives across a multi-site operation. The successful candidate will inspire and support employees at all levels, ensuring the workforce is equipped with the skills and knowledge required to deliver outstanding customer service and business performance. The role can be based at various UK locations, with regular travel to multiple sites required. Develop the L&D strategy and manage learning and development for all internal employees Research, implement and manage a Learning Management System (LMS) Review and improve onboarding and induction processes for new employees Identify skills gaps across the business and design tailored learning solutions Create and deliver training content, including workshops, e-learning, user guides and video resources Gain a working understanding of business systems to design effective training materials Monitor and coach employees through their first year of training and development Foster a strong culture of learning and development across the organisation Partner with managers and teams to identify and address training needs Manage the L&D team as it grows Qualifications Not Specified Education • Degree or equivalent experience in Learning & Development, Human Resources, or related discipline • Professional L&D or training qualifications (CIPD or equivalent) are desirable Experience • Proven track record in a Learning and Development Manager role or similar • Experience working in a multi-site business environment (preferred) • Background in designing, implementing and evaluating training initiatives • Experience in implementing or managing LMS platforms Skills Strong communication and leadership skills, with the ability to inspire and engage employees Creative approach to learning design, able to apply different methods to suit varying learning styles Ability to manage multiple projects across a multi-site organisation Proficient in developing engaging training resources and utilising modern learning tools Knowledge of learning technologies and LMS platforms