Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.
We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.
We’re looking for an experienced Account Development Manager to manage and grow a portfolio of key customer accounts. You’ll be responsible for developing long-term partnerships, driving account value, and ensuring customers receive industry-leading solutions that support safer working environments across a range of roles and risk profiles.
This is a strategic, customer-facing role where you’ll focus on retention, growth, innovation, and measurable ROI.
Your responsibilities
* Build strong, long-term relationships with key customers, acting as a trusted commercial partner
* Develop and deliver strategic account plans to grow revenue and maximise customer value
* Identify and drive upsell and cross-sell opportunities within existing accounts
* Ensure customers receive best-in-class, cost-effective solutions aligned to their operational needs.
* Lead regular account reviews, performance reporting, and improvement initiatives
* Champion innovation by introducing new products, enhancements, and service developments
* Present product demonstrations and future roadmap updates to customers
* Work closely with internal sales, projects, and operations teams to ensure seamless delivery.
Your competencies
Essential
* Proven experience in account management or account development
* Strong commercial awareness with the ability to drive account growth
* Excellent communication and stakeholder management skills
* Experience managing multiple customer accounts
* Confident presenting solutions and value propositions
* Experience in B2B sales
* Experience using CRM systems, accurate pipeline and forecasting
Your profile
* Experienced sales professional
* Customer-focused
* Self-motivated
* Professional and organised
* Ability to learn
* Honesty & integrity
* Driving Licence
To express an interest in this role please send your CV and a covering letter no later than 6th February 2026 This must include your home location.
All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards.
Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly