This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities.
We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI‑enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution.
The role is pan‑European and supported by a strong global footprint across Europe and North America.
You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
1. Own and grow a portfolio of existing clients, acting as their primary relationship owner
2. Deliver against and exceed revenue and bookings targets
3. Identify and execute upsell and cross-sell opportunities
4. Build and maintain a strong pipeline ( coverage)
5. Strengthening long-term client relationships and customer satisfaction
6. Collaborate cross-functionally for delivery and customer success
7. Act as a trusted advisor to clients
8. Identify internal growth and process improvement opportunities
What We’re Looking For
9. + years of sales or account management experience
10. Proven ability to meet and exceed revenue targets
11. Strong pipeline generation and account growth skills
12. Excellent stakeholder management
13. Strong commercial awareness and communication
14. Ability to work remotely across EMEA
15. Willingness to travel (~%)
Highly Desirable
16. Experience with SaaS, EDI, ERP, or supply chain solutions
17. Understanding of order-to-cash or PP processes
18. Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
19. High-impact, high-visibility role
20. Work with global brands
21. Collaborative, international culture
22. Strong growth opportunities