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Post office manager - grantham

Grantham
Job Co-Op
Office manager
Posted: 5 September
Offer description

Overview

Post Office Manager - Grantham. Location: Dysart Road Post Office, Grantham. £27,500 per annum plus great benefits. Permanent.

We’re looking for a Post Office Manager to join our team. Our branches are an integral part of our business and the local community. You’ll manage the entire post office operation, inspiring, coaching and creating a collaborative working partnership with colleagues in the post office and store.


What you’ll do

* develop, lead and inspire a team of post office clerks
* ensure the branch is safe, legal and operational, complying with all legal compliance regulatory procedures and processes
* report on balance, cash and sales
* drive commercial growth, engage the team and communicate performance
* role model excellent customer service to colleagues
* build enthusiasm with your team and help develop external relationships and involvement in the local community
* support and build strong working relationships with colleagues in the food store


What this role would suit

* previously worked in a post office, managing legal compliance
* experience in a fast-paced customer service environment, preferably in retail
* proven experience managing or supervising a team, focusing on development and performance
* knowledge of Horizon system (cash and stock control systems and workforce planning tools)
* strong communication and organisation skills
* focus on continuous improvement while managing a budget
* passion for working with the local community


Why Co-op?

We’ll give you real autonomy and great support to enable you to progress your career. You’ll also get a package that includes:

* an annual bonus (based on personal and business performance)
* a pension with up to 10% employer contributions
* 28 days holiday (rising to 31 with service)
* 30% off Co-op branded products in our food stores and 10% off other brands in-store
* Wagestream – a money management app for accessing pay as you earn it
* discounts on other Co-op products and services
* services to support your physical, mental and financial wellbeing


Building an inclusive workplace

We’re actively building diverse teams and welcome applications from everyone. We want inclusive work environments where colleagues have equal opportunities to reach their full potential. We celebrate differences and recognise the importance of reflecting the communities we serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We are part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

As part of the application process for this job, you may need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

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