Job Description
This is a lovely role for a SWEDISH speaker who enjoys customer care and is seeking a varied position that combines customer support with admin sales responsibilities. The role is based in the READING area. Full training will be provided, with ample opportunities to grow and advance within the organization, especially if you have a talent for customer service. The company is one of the largest US businesses in its sector, handling inbound calls and order administration. The team is friendly, warm, and highly regarded.
Position Details
* Title: Swedish Customer Service and Admin Support
* Location: Reading, UK
* Team: Sales support
* Language: Fluent Swedish
* Salary: Up to £31,000
* Work Style: Hybrid (full-time office for initial training, WFH 2 days after probation)
* Contract Type: Permanent
About the Company
A major US automotive sector business that develops innovative gadgets used globally. You will receive comprehensive training to ensure your advice provides genuine solutions. The team is international and multilingual.
Role Responsibilities
* Respond to incoming phone and email inquiries
* Log customer queries
* Analyze financial data using Excel to match information
* Provide product training and advice on new products
* Assist customers in navigating various products
* Use Excel daily to upload and manage data
Skills and Requirements
* Fluent Swedish
* At least 6 months experience in a customer care role
* Proficiency in Excel
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