This job is with Virgin Media O2, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
As an Assistant Store Manager, you'll bring our core values to life with your team. Retail excellence will be the standard. With every decision you make you will put the customer at the heart of your thinking.
You will help create a successful, motivated and engaged team by leading, coaching, and inspiring. You will encourage team members to love the job they do and make each day better for our customers through personal experiences that count.
Who we are
The UK's fastest broadband network. The nation's best-loved mobile brand, and one of the UK's biggest companies.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
* Experience working in a fast paced environment, not necessarily Retail.
* Experience in leading and developing teams.
* Experience delivering first class customer experiences.
* Experience following process and procedures.
* Experience delivering reviews and performance management.
* Experience working towards targets and driving success.
The other stuff we are looking for
* Strong communication and listening skills.
* The ability to change and adapt to the business needs.
* Experience in using systems and following processes.
* Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What's in it for you
Our goal is to celebrate our people, their lives, and everything in-between. We aim to create a culture that empowers everyone to bring their best selves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2 gives you a reward package bursting with benefits and extras you can add if you'd like.
Next steps
If we feel that you belong, we'd love to learn about you and your experience. Once you submit an application, the next steps likely include a telephone conversation and an interview. If you need adjustments for the recruitment process, let us know.
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