About The Role
Pay Details: Grade 6 SCP 14 – 19 £29,540 - £32,061
Hours of Work / Working Pattern: 37 Hours
Main Place of Work: Civic Offices/Home Working
Temporary Reason: N/A
This is an exciting opportunity for a motivated and customer service focussed individual to provide front line support services for School Admissions and School Organisation, ensuring the accurate and timely allocation of school places and presentation at statutory admission hearings in line with School Admissions and Appeal Codes. They will also ensure that the data systems in place are effective, accurate and efficiently managed.
About You
You will need:
* Experience of working in an administrative and customer focussed environment
* Use and development of IT systems and processes
* Experience of maintaining databases
* Experience of dealing with external customers and handling difficult situations
* Experience of analysing data to establish trends and predictions
* Ability to demonstrate strong customer focus including the ability to handle potentially difficult situations in a sensitive manner and to communicate effectively with members of the public
Evidence of an understanding of administrative law and procedural fairness in appeals.
Additional information
DBS Check Required: Yes Basic
For Further Information, contact: Sam Mawhinney at smawhinney@valeofglamorgan.gov.uk or Telephone 01446 - 709727
Please see attached job description / person specification for further information.
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