AirX Jet Support is a leading provider of high-quality aviation maintenance services, dedicated to ensuring the safety, reliability, and efficiency of our fleet. We are now looking for a reliable and hands-on IT Support Officer to join its office-based team in Stansted. This is a great opportunity for someone with a strong foundation in IT support who's ready to grow in a fast paced, technical environment.
Key Responsibilities
* Provide 1st and 2nd line technical support for hardware and software issues.
* Install and configure operating systems, devices, and peripherals.
* Set up workstations and user accounts for new joiners.
* Assist with IT inventory management and procurement.
* Perform routine IT-related checks and procedures.
* Monitor and maintain WiFi access points, network infrastructure, and internet connectivity.
* Manage and support CCTV and access control systems.
* Provide IT support to staff, crew, and engineers on site.
Requirements
* Minimum of 1 year of experience in a similar IT support or helpdesk role.
* Basic knowledge of Office 365 applications.
* Familiarity with Entra ID (Azure AD), Microsoft Intune, and TCP/IP networking.
* Strong problem-solving skills and the ability to manage and prioritise issues effectively.
* Excellent verbal and written communication skills.
* Willingness to learn and work collaboratively as part of a team.
* Candidates must have the legal right to work in the UK.
* A valid and clean UK driving licence is preferred.
Education & Experience
* Diploma-level education in IT or industry certification (e.g. CompTIA A+), or equivalent hands-on experience.
* Salary will be based on experience and qualifications.
What We Offer
* A supportive and collaborative team environment.
* Career development opportunities.
* Flexibility within a structured, office-based role.
* A supportive and collaborative team environment.
* Career development opportunities.
* Flexibility within a structured, office-based role.
Interested applicants are welcome to visit our website ) for more information.
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