The Team Leader will form part of the premium operations team and will support the event day running of the premium department, working closely with the matchday managers & supervisors. You will lead a large variable team on event days, managing a food and beverage unit in our premium GA bars and kitchen. A passion for managing people, service delivery and execution of premium operations. Able to manage a fast-paced environment, leading from the front. With the opportunity to work on amazing events including Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering space. Pay: £14.50 per hour. What you'll be doing:
* To follow health & safety in the heart of everything you do and lead a health & safety culture. To also demonstrate you take responsibility for your own health & safety and that of others.
* To ensure you are fully aware of the importance of all allergens passed on from supervisor/manager on match-days. Any special dietaries or intolerances is addressed following the Aramark standards.
* Must have knowledge of alcohol laws and regulations, strong attention to detail and organisation.
* Lead and manage a team of bartenders and food & beverage assistants, ensuring they are delivering excellent customer service, following proper procedures, and maintaining a clean work environment.
* Provide ongoing training to new and existing staff on food and beverage procedures, customer service, and safety standards.
* Monitor and manage stock levels during events, ensuring that food, beverages, and supplies are replenished in a timely manner to avoid shortages or delays.
* Work with the management team to plan and coordinate service for large crowds during match-days, ensuring all restaurants and bars are prepared for high-demand periods.
* Work closely with kitchen, bar, and management teams to ensure smooth communication and efficient service throughout the event.
* You are a natural and confident individual who exudes energy and charisma with excellent communication skills.
* To have a strong positive passionate focus on food and drinks, a natural flare on premium hospitality.
* You must possess and flexible & adaptable approach to working hours/duties.
* You should be calm and resilient, not deterred by an 'unforeseen challenge', problem solving and effectively be a team player.
* Must have standard knowledge of restaurant and bar efficiency.
* You should have strong attention to detail, structured and methodical with the flexibility to respond to the dynamic demands of all matchday requests.
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