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Support administrator - energy sales

North Shields
Radius
Energy
Posted: 18h ago
Offer description

Support Administrator – Energy Sales

Join to apply for the Support Administrator – Energy Sales role at Radius.

Enter a six‑month fixed‑term contract with the view of making the role permanent.


Company Description

Radius is an ambitious, forward‑thinking global business that builds transformative solutions for customers, delivering best‑in‑class sustainable mobility, connectivity and technology solutions. We support customers with a range of products and services to meet their needs. Since 1990, we have expanded into new markets, staying ahead of market trends. Our mission is to help businesses adapt to the future, take advantage of change and pursue sustainable growth. Sustainability is at the core of our offering.


Job Description

Sales support administration is important to us. The sales support admin will assist our sales team to ensure they can focus on sales and maximise opportunity.


Responsibilities

* Lead profiling and update lead tracker.
* Add customer details to our CRM and upload supporting documentation.
* Manage incoming requests or queries to the sales support mailbox.
* Conduct quality and compliance checks of contract documentation, ensuring supplier standards are met.
* Assist the sales department post‑sale, liaising with suppliers/partners to ensure contracts go live.
* Resolve sales rejection and queries.
* Generate customer contracts when required.
* Produce site lists when required.
* Support sales team/management in their day‑to‑day sales processes.
* Work with the Sales Coordinator to maintain the CRM system ensuring all data is accurate.
* Data entry of billing data when required.
* Send campaigns/mailers when required.


Qualifications

* Minimum of 12 months admin experience in a high‑volume desk‑based business to business or sales support role.
* Previous experience of working for an energy supplier or broker.
* Competent in using Microsoft Office applications, particularly Excel and Outlook.
* Able to adapt to change, responding well to delays or unexpected demands.
* Excellent verbal and written communication skills.
* Good at working as part of a team.
* Excellent attention to detail.


Additional Information

* A fast‑growing organisation that defines itself as being agile and innovative.
* A drive for continuous improvement, which you will be empowered to get behind from day one.
* A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

Compensation is competitive along with bonus potential and a good range of core benefits.


Why Join Us?

* Competitive salary + performance‑based incentives.
* Career growth opportunities.
* Collaborative and supportive work environment.


Still Curious?

If you feel we are a good match, please apply online now! If you’d like to understand more about the role or life at Radius before applying, please contact our talent team at talent@radius.com.


Equal Opportunity Employer

Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation, or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

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