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Airship is trusted by world's leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross‑channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices—apps, websites, email, SMS, wallets and more.
Airship's no‑code, AI‑powered platform was designed with non‑technical, growth‑focused teams in mind, making it easy to create, test and orchestrate hyper‑personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit www.airship.com, read our blog or follow us on LinkedIn.
About The Role
Airship powers mobile customer experiences for the world's most recognized brands—BBC, Vodafone, AirFrance, Carrefour, and thousands more. We're looking for a Commercial Counsel to own customer negotiations across EMEA, UK and APAC regions, working with sophisticated enterprise clients and partners on high‑value, complex deals.
This is a high‑autonomy role for a seasoned commercial negotiator who thrives at the intersection of AI governance, data privacy, and SaaS transactions. You'll be the primary legal partner for our EMEA go‑to‑market teams and a key voice in shaping how Airship navigates the rapidly evolving European regulatory landscape. This role will be based in the UK. You will report to our VP, Legal and work cross‑functionally with Revenue, Finance, Security and Procurement teams to drive business growth.
What You'll Do
* Lead negotiations for revenue‑generating agreements (such as MSAs, DPAs, and other commercial contracts with enterprise customers), vendor agreements and partnership agreements to support company‑wide business operations across EMEA, UK, and APAC.
* Serve as the go‑to advisor on privacy, security, and AI compliance matters for cross‑functional teams including Sales, Customer Success, and Security.
* Shape our regulatory strategy by advising on the business impact of the EU AI Act, DORA, EU Data Act, GDPR, ePrivacy Directive, and emerging digital regulations.
* Build scalable legal infrastructure—refine templates, playbooks, and processes that enable the Legal team to support rapid business growth.
* Partner with EMEA leadership to ensure legal alignment across the region and contribute to strategic initiatives.
* Train and enable go‑to‑market teams on contract procedures, compliance requirements, and risk management.
What We're Looking For
* 8‑10 years of in‑house substantive commercial and tech transactions experience at a SaaS company.
* Deep expertise in GDPR, ePrivacy, and EU data protection frameworks; working knowledge of the EU AI Act, DORA, and EU Data Act.
* Proven track record negotiating MSAs, DPAs, and technology partnerships—both direct and channel.
* License to practice law in‑house in the UK or one or more EMEA jurisdictions.
* Written, verbal and interpersonal communication skills in English are required.
* Executive presence and the ability to translate complex legal concepts into clear, actionable guidance for business stakeholders.
* Strong track record of performance in demanding, high‑growth environments.
* Comfort with ambiguity and a bias toward finding solutions that move deals forward.
* Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
We'd Be Delighted If You Also Have
* Strong preference for candidates with CIPP/EU certification.
* French or German language skills.
Work Location & Travel Requirements
Airship's 'Digital First' approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.
Compensation
Base pay is part of the total compensation package and is determined by a variety of factors such as relevant skills, work experience, business priorities, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship's success.
* Medical insurance options for you and your dependents.
* Flexible time off, paid holidays, paid parental leave, and paid volunteer time off.
* Support for your overall wellbeing with employer‑subsidized mental health and employee wellness programs.
* A digital‑first work environment and a monthly stipend to support remote work.
* Mentorship and growth opportunities to build skills and accelerate professional development.
* And more!
Candidates outside of the U.S. can view Airship's Privacy Statement here.
Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with "@airship.com".
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Legal
Industries
Software Development
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