Opportunity information
Salary £11778 per year
Duration 18 months
Advert closing date 31/10/2025
Description
Kickstart your career with Thrive4Life as a Business Growth Apprentice Support the growth of our dynamic health & wellbeing company with admin, client care, marketing, and exciting City events. With a new website and innovative AI-driven CRM launching, this is your chance to learn, grow, and succeed.
This is a rare opportunity to join Thrive4Life as a Business Growth Apprentice. Based mainly in our friendly Esher office (just 8 minutes from Esher station) and with regular days at our Wellbeing Centre in the Lloyd's building, EC3 (Bank Station) in the very heart of the City of London, this role offers a unique blend of office-based training and exposure to the London City environment and culture.
You'll be working closely with two experienced managers — Julia McAllister (Growth Manager, Thrive4Life Wellbeing Centre) and Rhea Mall (City Health Campaign Lead and Data Scientist), as well as gaining mentoring from senior company leadership and hands-on experience across a wide range of functions including administration, in person and streamed events, data, and client support.
Purpose of the Role
To provide day-to-day administrative support to both Thrive4Life and Wellbeing Centre Business Growth activities, ensuring smooth operations, excellent client service, and robust data management. This is a wide-ranging apprenticeship designed to give you valuable, transferable skills and a strong career foundation.
Duties and Responsibilities
Supporting the City based Wellbeing Centre
* Welcome patients and handle enquiries by phone, email, and in person.
* Support bookings, payments, and client care using the Cliniko system.
* Assist with monthly health talks, Pilates sessions, and city-based promotional in person events and pop-up expo stands.
* Prepare marketing materials and keep promotional displays stocked across the Lloyd's building.
* Help process national referral bookings and maintain tidy clinic facilities.
Supporting Data & Outreach
* Input, validate, and manage data across our CRM systems and spreadsheets.
* Consolidate data from enquiries, bookings, events, and subscriptions.
* Assist in building prospect lists for outreach campaigns and support data cleaning.
* Help prepare reports and dashboards (e.g., enquiries, conversions, event attendance).
* Provide support for email marketing and light research tasks.
General Office Administration
* Handle incoming calls and emails, taking messages or directing queries.
* Support document preparation, filing, and record-keeping.
* Assist with scheduling meetings, travel, and other logistics.
* Provide ad hoc support to the wider team as needed.
What Makes This Role Unique
* A rare opportunity to gain exposure not only to business administration but also to finance, sales, marketing, and delivery, giving you a broad foundation for your career.
* The chance to work both in a supportive Esher small office environment and in the vibrant London City setting, gaining insight into corporate culture and client engagement in the city of London.
* Practical involvement in a company that has just launched a new website and adopting an AI-driven customer relationship platform — with state-of-the-art client engagement to drive growth.
* Real mentoring and day-to-day learning from senior leaders in the company, giving you insight into business strategy as well as administration.
* For the right candidate, multiple opportunities to expand the role and grow with the company.
Entry requirements
The successful apprentice will have previously obtained maths and English GCSEs 9-4/A*-C or equivalent. In addition to this ideally a Level 3 qualification or some work experience would be advantageous though not essential.
Training to be provided
This role is aligned to the Business Administrator Apprenticeship Level 3 Standard. You'll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training.
What You'll Gain
* Real responsibility from day one in a supportive small team.
* Skills in administration, experience with Excel, customer relationship manager (CRM) databases, Salesforce, Cliniko, Genie AI – CRM (with built in AI drivers), and other modern outreach tools.
* Exposure across the board from finance, sales, marketing, and delivery, giving you well-rounded working business experience. Insight into the fast-paced health, safety, and wellbeing industries.
* A nationally recognised apprenticeship qualification.
* Strong career prospects in business administration, operations, or data management
* Our apprentices will receive direct, hands-on training from their line managers (the Growth Manager and Data Scientist), as well as ongoing support and mentoring from senior management and other members of the team. Training will be practical, structured, and embedded in daily tasks, ensuring skills are developed in real time.
* We will also encourage knowledge-sharing across the business, so the apprentice gains a broad understanding of operations, marketing, events, client care, and data management. The apprentice will work closely with colleagues in a friendly, supportive team environment where guidance and feedback are always available.
Things to consider
As the successful apprentice, you will need to be comfortable with travel to either site. Your main base will be Esher, Head Office. 8-minute walk from Esher Station (served by South Western Railway).
You will also spend some time at the City of London Office based inside the iconic Lloyd's Building, nearest underground station is Bank Station.
Skills required
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Future prospects
This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors. This foundation prepares candidates for various careers or senior roles.
Hours per week 30
Working week Monday - Friday
Apprenticeship standard Business administrator (Level 3)
Esher, Surrey, United Kingdom, KT10 8HH