Job Title: Patch Caretaker Location: Medway, ME1 Salary: £24,500 Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work evenings and bank holidays as required. About the role We're looking for a Patch Caretaker to join our Maintenance and Estates team to support in ensuring our properties are maintained to a high standard, by carrying out cleaning and handyperson duties. You will provide a customer focused service to our stakeholders, and carry out work to our properties to ensure they are kept to required standards and are safe. You will primarily be based around the Medway area. Duties include: Ensure our properties meet health, safety and environmental standards. Ensure compliance with housing, health and safety procedures and policies at Social Interest Group and external governmental law and legislation. Cleaning buildings, rooms, end of tenancy cleans, prepare rooms for new tenants, basic repairs, maintenance and gardening. Work closely with our services, managers, colleagues, residents, and participants to identify any risks and/or faults, then follow the correct process for resolution in a timely manner. Accompany internal and external providers to ensure maintenance is carried out to a high standard in a reasonable time frame. Minor repairs including Minor plastering, lubricating locks and hinges, cleaning shower heads, replacing plugs and chains on sinks, baths, and basins. Fixing loose/replacing broken toilet seats, unblocking sinks, baths, and basins, replacing bathroom cabinets, towel rails, toilet roll holders and mirrors, replacing light bulbs, tubes, diffusers, and shades. Keeping garden soil and refuse clear of damp courses and air bricks, Changing domestic fuses, Service and cleaning of white goods and furniture, bleeding central heating radiators, fitting curtain rails, tidy dryers, washing lines, shelves, and rails. About you We're looking for someone who has a passion for what we do as an organisation and a passion for completing general caretaking responsibilities. You will be able and willing to complete maintenance, cleaning, and repairs within the given area. We're looking for someone who understands the needs of our residents and participant groups and can lead by example our values of Inclusion, Transparency, Ambition, and Empowerment in their daily role. We are also looking for someone who has: Proven appropriate experience in a similar role with similar responsibilities, this can include housekeeping, cleaning, or handyperson work Ability to use, learn, and adapt to IT at an intermediate level, including Microsoft and other software programs Ability to work flexibly and at various sites across Social Interest Group Understanding of the housing and social needs of people with multiple and complex needs Ability to create a psychologically informed environment through maintenance and estate services which is inclusive to different groups Willingness to keep on top of industry standards, and complete training as required for the role Alignment with our core values Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.